Images Disappearing

[Snowfalcon 1]

I have all the folders setup to save in the file folder and download images in advance.  However images are not showing up when the images are actually in the folder this is happening in theater and on the server side.  If you go to the metadata manager and bring up the image section it shows the images as a black box with no actual image.  Anyone know how to correct this problem?

[Luke 42086]

Hi, can you please provide the emby server log? you can learn how to do that here:

 

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

thanks !

[Snowfalcon 1]

Well when I went to get the log I noticed there was a plug in update for cover art.  After I did the update and a scan everything seemed to fix itself.  Sorry for a bad question

[Luke 42086]

@@Snowfalcon that is quite alright, there are no bad questions. Thanks for reporting back.