Artwork & Metadata does not save into media folders

[solidus28 12]

I added two movies to my Movie library today and noticed that no .nfo or images ever appeared in the movie directories.  I logged into the web app through Chrome and browsed to both movies, went to the menu and selected "Edit Images" and interestingly enough, they had disc, artwork, logo, backdrops, etc.  But still nothing in their directories.

 

I poked around in the server and noticed that my Library settings for my Movies library did not have "Save artwork and metadata into media folders" checked.  Since it has worked for years prior to today, not sure if that is a new option or if it became unchecked during the version update.

 

I went ahead and checked that box, as well as "Download images in advance" ("Enable real time monitoring" was already checked), and kicked off a library scan, thinking that would do it.  But after a complete library scan, neither of those movies have a NFO file or any images in their directory.

 

I *believe* this started after upgrading to Server 3.2.0 as all media prior to today appears to have metadata and images in their directories.  I've attached a current log file.  The movies in question are A Monster Calls & The Edge of Seventeen.  I haven't tried EMC yet (my main app for consuming the media), but assuming it will work since the web version worked.  I'm glad they have images, but I think I'd prefer to continue storing images and metadata within the individual media folders.

 

Let me know if I can provide any more info.  Thanks in advance!

Log.txt

Edited February 9, 2017 by solidus28

[solidus28 12]

Went back into Metadata manager and hit "Save" on each of the movies and the NFO file showed up and a single backdrop image in both (backdrop2.jpg in one, backdrop3.jpg in the other).  So, it's an improvement, but none of the other image files seem to have made it over.

[solidus28 12]

Maybe this can be closed.  My easy solution was move the 2 movies out of my library, run a scan, put them back and run another scan.  That worked.  There are a handful of TV shows that didn't get their NFO files stored locally, but I don't feel like going through all those.  If there is a way to get existing items to recreate their metadata files, I'd appreciate it.  If not, there aren't many, so I'll live with it and if I ever rebuild the server, I'm sure they'll get populated then

[blade005 185]

Went back into Metadata manager and hit "Save" on each of the movies and the NFO file showed up and a single backdrop image in both (backdrop2.jpg in one, backdrop3.jpg in the other).  So, it's an improvement, but none of the other image files seem to have made it over.

I believe once an item is in your library and you change the SAVE METADATA option that you have to do a REFRESH of the item in order to get the NFO and artwork to save in the media folder. A library SCAN won't update that information once it is in your library.  You accomplished the same thing by moving the items out of the library and scanning and then adding them back in.

Edited February 9, 2017 by blade005

[solidus28 12]

That did the trick!  Never used that before, but went into a couple of my tv episodes that got missed and after a refresh, the NFO showed up.  Thanks a bunch!

[Luke 42079]

Thanks for reporting back.

[horstepipe 422]

@@Luke

how can I accomplish to change the setting from not keeping artwork in media folders to doing so without losing my handpicked artworks? Scanning for missing metadata only creates .nfo files in the media folders, no artwork. When I select "replace existing images" it does what it says, fetches new images and copies them into my media folders.

 

But I want the artwork I picked earlier stored in

\AppData\Roaming\Emby-Server\programdata\metadata

to get into my media folders.

 

Best regards

[Luke 42079]

We don't have any ways to migrate, sorry. If there's only a small number of hand picked images you could just do a mass refresh and then change the ones you don't like.