Identify search not working? And album overview missing

[cw-kid 192]

Hi

 

Some of my music albums are not identified. 

 

 

If I select the "Indentify" option from the menu and manually populate all the information like the Musicbrainz and TheaudioDB ID fields and click search nothing happens nothing is found:

 

 

 

If I instead edit the album info and manually enter these ID's and save. 

 

I then see this line of links is added

 

 

If I then refresh the album and all the metadata I still do not get an overview description appearing. 

 

Yet there is one here on TheaudioDB website, as I just added it. 

 

What gives? 

 

Thanks

Edited February 8, 2017 by cw-kid

[Luke 42085]

Hi there, we're very sorry to hear about this. In order for us to best help you, please provide the emby server log. you can learn how to do that here:

 

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks !

[cw-kid 192]

Attached is the latest log file

 

Thanks. 

 

 

server-63622168629.txt

[cw-kid 192]

This is how that album looks in the metadata manager

 

 

I also currently have two a-ha artists which probably isn't helping matters either. 

 

See thread here

 

 

Many thanks

[Luke 42085]

We have a client-side data cache of audiodb data so if you just edited the audiodb website, try the refresh again in a few days and it should work. thanks.

[cw-kid 192]

OK thanks but why is the indentify search not working ? 

 

Actually for some albums that Emby had previously indentified correctly that did not have an overview description. If I added the overview on TheaudioDB site and refreshed in Emby then that overview text would appear OK for the album in Emby. 

 

But does not for my a-ha example in the screen shots. I think its because I have two a-ha artists that it is having problems. 

[Luke 42085]

It's because your identify screenshot you entered release group id, and left release id blank. when release id is left blank we currently do a lookup by name and that lookup produced an empty result set. we can improve that to do the lookup by the release group id, thanks.

[leprinco 0]

We have a client-side data cache of audiodb data so if you just edited the audiodb website, try the refresh again in a few days and it should work. thanks.

 

What is the refresh delay ? Is there a way to selectively refresh it via audiodb id or musicbrainz id ?

[Luke 42085]

A few days. Just use the buttons inside the web interface to handle your refreshes. Let us know if this helps. Thanks.