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Posted

Hi, i have used the subtitles auto download option for a year and it has worked flawless

but about 2 weeks ago it stopped download, i got no errors and i tested to re enter my

opensubtitles info but still wont download, anyone got any ideas for me ?

Posted

Good day,

 

As a test, for titles it do not download, manually from the title option edit subtitle and see if search found, if it dose and download it then go back and do library scan and when it end post the server log.

 

I do not use auto anymore, but some time download delay but in the end as you said, it done without problem.

 

My best

Happy2Play
Posted

What server version?

Posted

Same here, last emby server version.

Just registered to open subtitles, inserted username and password in the "subtitles" page in Emby.

Scheduled task for downloading all subtitles. All exceptions like this one:

 

2017-02-02 18:10:17.1783 Error SubtitleManager: Error downloading subtitles from Open Subtitles
        *** Error Report ***
        Version: 3.1.5.0
        Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby-server -ffmpeg /usr/bin/ffmpeg -ffprobe /usr/bin/ffprobe -restartpath /usr/lib/emby-server/restart.sh
        Operating system: Unix 4.8.0.34
        64-Bit OS: True
        64-Bit Process: True
        Mono: 4.6.2 (Stable 4.6.2.7/08fd525 Mon Nov 28 20:04:50 UTC 2016)
        Processor count: 4
        Program data path: /var/lib/emby-server
        Application directory: /usr/lib/emby-server/bin
        MediaBrowser.Model.Net.HttpException: One or more errors occurred. ---> System.AggregateException: One or more errors occurred. ---> System.Net.WebException: The remote server returned an error: (40
3) Forbidden.
          at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00064] in <bd46d4d4f7964dfa9beea098499ab597>:0 
          at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TRes
ult] promise, System.Boolean requiresSynchronization) [0x00014] in <8f2c484307284b51944a1a13a14c0266>:0 
           --- End of inner exception stack trace ---
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <8f2c484307284b51944a1a13a14c0266>:0 
          at Emby.Common.Implementations.HttpClientManager.HttpClientManager+<SendAsyncInternal>d__20.MoveNext () [0x003ff] in <a7c9a1654c74440097ba2c85efc87818>:0 
           --- End of inner exception stack trace ---
          at Emby.Common.Implementations.HttpClientManager.HttpClientManager+<SendAsyncInternal>d__20.MoveNext () [0x0069a] in <a7c9a1654c74440097ba2c85efc87818>:0 
        --- End of stack trace from previous location where exception was thrown ---
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <8f2c484307284b51944a1a13a14c0266>:0 
          at Emby.Common.Implementations.HttpClientManager.HttpClientManager+<SendAsync>d__17.MoveNext () [0x0009f] in <a7c9a1654c74440097ba2c85efc87818>:0 
        --- End of stack trace from previous location where exception was thrown ---
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <8f2c484307284b51944a1a13a14c0266>:0 
          at OpenSubtitlesHandler.Utilities+<SendRequestAsync>c__async0.MoveNext () [0x000f8] in <a79d3add1be34fc5af85594b530df29e>:0 
        --- End of stack trace from previous location where exception was thrown ---
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <8f2c484307284b51944a1a13a14c0266>:0 
          at OpenSubtitlesHandler.OpenSubtitles+<LogInAsync>c__async0.MoveNext () [0x00101] in <a79d3add1be34fc5af85594b530df29e>:0 
        --- End of stack trace from previous location where exception was thrown ---
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <8f2c484307284b51944a1a13a14c0266>:0 
          at MediaBrowser.MediaEncoding.Subtitles.OpenSubtitleDownloader+<Login>c__async1.MoveNext () [0x000f9] in <03017d9e853f42218bacbb2f669acb33>:0 
        --- End of stack trace from previous location where exception was thrown ---
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.ConfiguredTaskAwaitable+ConfiguredTaskAwaiter.GetResult () [0x00000] in <8f2c484307284b51944a1a13a14c0266>:0 
          at MediaBrowser.MediaEncoding.Subtitles.OpenSubtitleDownloader+<Search>c__async3.MoveNext () [0x00266] in <03017d9e853f42218bacbb2f669acb33>:0 
        --- End of stack trace from previous location where exception was thrown ---
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <8f2c484307284b51944a1a13a14c0266>:0 
          at MediaBrowser.Providers.Subtitles.SubtitleManager+<SearchSubtitles>c__async0.MoveNext () [0x0016b] in <15db194414f045b680e163886ce61461>:0 
        MediaBrowser.Model.Net.HttpException
          at Emby.Common.Implementations.HttpClientManager.HttpClientManager+<SendAsyncInternal>d__20.MoveNext () [0x0069a] in <a7c9a1654c74440097ba2c85efc87818>:0 
        --- End of stack trace from previous location where exception was thrown ---
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <8f2c484307284b51944a1a13a14c0266>:0 
          at Emby.Common.Implementations.HttpClientManager.HttpClientManager+<SendAsync>d__17.MoveNext () [0x0009f] in <a7c9a1654c74440097ba2c85efc87818>:0 
        --- End of stack trace from previous location where exception was thrown ---
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <8f2c484307284b51944a1a13a14c0266>:0 
          at OpenSubtitlesHandler.Utilities+<SendRequestAsync>c__async0.MoveNext () [0x000f8] in <a79d3add1be34fc5af85594b530df29e>:0 
        --- End of stack trace from previous location where exception was thrown ---
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <8f2c484307284b51944a1a13a14c0266>:0 
          at OpenSubtitlesHandler.OpenSubtitles+<LogInAsync>c__async0.MoveNext () [0x00101] in <a79d3add1be34fc5af85594b530df29e>:0 
        --- End of stack trace from previous location where exception was thrown ---
        --- End of stack trace from previous location where exception was thrown ---
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <8f2c484307284b51944a1a13a14c0266>:0 
          at MediaBrowser.MediaEncoding.Subtitles.OpenSubtitleDownloader+<Login>c__async1.MoveNext () [0x000f9] in <03017d9e853f42218bacbb2f669acb33>:0 
        --- End of stack trace from previous location where exception was thrown ---
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.ConfiguredTaskAwaitable+ConfiguredTaskAwaiter.GetResult () [0x00000] in <8f2c484307284b51944a1a13a14c0266>:0 
          at MediaBrowser.MediaEncoding.Subtitles.OpenSubtitleDownloader+<Search>c__async3.MoveNext () [0x00266] in <03017d9e853f42218bacbb2f669acb33>:0 
        --- End of stack trace from previous location where exception was thrown ---
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <8f2c484307284b51944a1a13a14c0266>:0 
          at MediaBrowser.Providers.Subtitles.SubtitleManager+<SearchSubtitles>c__async0.MoveNext () [0x0016b] in <15db194414f045b680e163886ce61461>:0 
        InnerException: System.AggregateException
        System.AggregateException: One or more errors occurred. ---> System.Net.WebException: The remote server returned an error: (403) Forbidden.
          at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00064] in <bd46d4d4f7964dfa9beea098499ab597>:0 
          at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x00014] in <8f2c484307284b51944a1a13a14c0266>:0 
           --- End of inner exception stack trace ---
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <8f2c484307284b51944a1a13a14c0266>:0 
          at Emby.Common.Implementations.HttpClientManager.HttpClientManager+<SendAsyncInternal>d__20.MoveNext () [0x003ff] in <a7c9a1654c74440097ba2c85efc87818>:0 
        ---> (Inner Exception #0) System.Net.WebException: The remote server returned an error: (403) Forbidden.
          at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00064] in <bd46d4d4f7964dfa9beea098499ab597>:0 
          at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x00014] in <8f2c484307284b51944a1a13a14c0266>:0 <---
        
          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <8f2c484307284b51944a1a13a14c0266>:0 
          at Emby.Common.Implementations.HttpClientManager.HttpClientManager+<SendAsyncInternal>d__20.MoveNext () [0x003ff] in <a7c9a1654c74440097ba2c85efc87818>:0 
        InnerException: System.Net.WebException
        System.Net.WebException: The remote server returned an error: (403) Forbidden.
          at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00064] in <bd46d4d4f7964dfa9beea098499ab597>:0 
          at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x00014] in <8f2c484307284b51944a1a13a14c0266>:0 
          at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00064] in <bd46d4d4f7964dfa9beea098499ab597>:0 
          at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x00014] in <8f2c484307284b51944a1a13a14c0266>:0 
 
 
(hope I have copy-pasted it correctly, it is very long trace, and it seems somewhat repeating).
403 it seems like login is not correct, but I double-checked user and password on https://www.opensubtitles.org/it
 
What am I missing?
Posted

Try re-entering your username and password into the config screen.

Posted

Already tried twice.

 

I looked also at /var/lib/emby-server/config/subtitles.xml and there is a field with the username and a field with the encrypted password.

 

Can I try something else?
I tried logging directly at the opensubtitles.org site and credentials are correct.

Posted

Remember in the last release people were coming up with their own workarounds to the opensubtitle server problem by modifying their hosts file. did you do that at the time?

Posted

No changes on the hosts file for me.

Happy2Play
Posted

Just tested in server 3.2 Windows without issue.

2017-02-06 02:11:34.3944 Info SubtitleManager: Saving subtitles to C:\Users\Media-Test\Desktop\Video Test\TV Series\The Blacklist\The BlackList.S1E1.eng.srt

Last resort have you tried shutting down the server and deleting the subtitles.xml, then let the server recreate it?

  • 1 month later...
JunkStar
Posted

Im getting the same error on the latest beta version of Emby Server running on Windows Server 2016. Re-entered my opensub credentials. Deleted subtitles.xml and still dosnt work.

JunkStar
Posted

Sorry about the delay. Attached is my server log. Running latest Beta version. Downloaded a subtitle via the metadata manager and that worked.

subtitle error.txt

Posted

There are some 503 errors coming from open subtitles which translates to server unavailable. that could mean it was temporarily unavailable or perhaps you've exceeded the free daily limit of subtitle downloads. In any event, the best thing to do is just allow the scheduled task to run each day and gradually Emby Server will continue to download them.

 

To be honest the log looks fine though, because there is quite a bit of successful traffic to open subtitles and only a couple request failures.

 

Also in server subtitle download settings check the various filters that dictate if subtitles will be downloaded for a particular video.

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