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Playing music causing Re-boot on Roku TV


Go to solution Solved by speechles,

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Posted

TCL Roku TV 7.5.0.4111 (latest)

 

Twice, while playing music (direct stream) app froze, then the TV rebooted. First time it had to reboot twice to recover. Hasn't done this before while playing video. I just added my music library back to Emby so haven't had much testing. The other day it did fine, played 3-4 songs.

 

Today it did it after 30 seconds on the first song. Then I got that song to play, tried two others, they did fine. Played a 4th song from another artist and about 20-30 seconds in, reboot. Logs are clean, tells me it's  direct streaming audio but no errors.

Happy2Play
Posted

Please specify which app as there are three different apps in this Roku Forum.

  • Solution
Posted

See here: https://forums.roku.com/viewtopic.php?f=34&t=97988

This is a bug in the 7.50.x firmware.

Roku has fixed this as of firmware 7.51 build 4095. My roku ultra with this firmware version works perfectly. My roku3 still on 7.50 firmware has the fatal roaudioplayer() flaw and reboots. This affects the official app and blue neon. The beta roku app uses its own external queue mechanism so was never affected by this fimrware bug.

 

Any more questions? :)

  • Like 1
Happy2Play
Posted

Other topic references the issue is on Official app.

Posted

Indeed, official app uses:

Audioplayer = createobject("roaudioplayer")

Audioplayer.setcontentlist(tracks)

 

This is the fatal flaw. To work around this bug, you can only setcontentlist of 1 item and then invoke audioplayer.play() and in the message handler routine watch for an "roaudioplayerevent" and if one is there isRequestSucceded means load the next song into setcontentlist replacing the 1 there and play again. Rinse + repeat until you exhaust the queue.

 

The problem with this is, the official and blue neon app are making the roaudioplayer list into a screen. This screen is how we navigate the queue. This makes it so the user is directly affecting the audioplayer and substantially reducing complexity. This is what is making it easily possible to play music in the background as you browse. With no extra overhead required to manage the queue. The roaudioplayer handles it all this way.

 

Roku has fixed this though. All this work around isnt required. Once your device gets firmware 7.51 this is fixed.

 

Sent from my Nexus 7 using Tapatalk

Posted

Yes, sorry, official app. 

 

And thanks for the info! I just got 7.5.0.4111. Hope they roll the newer one soon!

 

So Beta isn't affected by this?

Posted

So Beta isn't affected by this?

 

No.  And it has a very nice music interface now :).

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