weas98 0 Posted January 13, 2017 Posted January 13, 2017 I was able to download the new beta and was able to find the server using a pin through my Emby account. Then it is asking to sign into my server. I've tried using my Emby credentials and I've tried my server credentials but it keeps saying it's invalid. Help?
Luke 42077 Posted January 13, 2017 Posted January 13, 2017 Hi @@weas98, by Emby credentials, do you mean your online Emby account, or your local user on your private Emby Server. Do you happen to know which one you tried to sign in with? thanks !
weas98 0 Posted January 13, 2017 Author Posted January 13, 2017 (edited) I Edited January 13, 2017 by weas98
Luke 42077 Posted January 13, 2017 Posted January 13, 2017 Ok so in this case what you want to do is use the Emby Connect sign in option in the Roku app. This is going to have you go through a pin code process in order to sign in. Please try that and let us know how it goes. thanks !
weas98 0 Posted January 13, 2017 Author Posted January 13, 2017 (edited) I've done that and it finds the server based on the pin. Then it asks to find my login name which is not listed. I try to do a manual login. I've tried my Emby name and password I use for website and it fails. Edited January 13, 2017 by weas98
Luke 42077 Posted January 13, 2017 Posted January 13, 2017 Once you do the pin code process it should take you right in without having to login again to the server itself. Open your Emby Server dashboard and browse to the user management section. Does your user have a cloud icon on the top right?
weas98 0 Posted January 13, 2017 Author Posted January 13, 2017 I'm not exactly sure what or where that dashboard is but I am logging into someone else's server (not my own).
Luke 42077 Posted January 13, 2017 Posted January 13, 2017 Hi @@weas98, has the owner of this server invited you to their server with Emby Connect? Tell them to see this link: https://github.com/MediaBrowser/Wiki/wiki/Emby%20Connect and see the bottom section about "Guide for Administrators". The top section is for you, "Guide for Users".
weas98 0 Posted January 13, 2017 Author Posted January 13, 2017 Yes he has invited me. I'm able to access the content on the regular Emby app through Roku the way you described. The Beta is not following this procedure as it's asking for a manual login as an additional step.
Luke 42077 Posted January 13, 2017 Posted January 13, 2017 Hi @@weas98 are you able to complete this process using the "old" app? I am just trying to identify whether or not it's an issue in the new beta app. thanks !
weas98 0 Posted January 13, 2017 Author Posted January 13, 2017 (edited) Yes, I am able to login to the server on the old app and access content. Edited January 13, 2017 by weas98
Happy2Play 9780 Posted January 13, 2017 Posted January 13, 2017 @@Luke There is an issue with Connect on the beta app. Just tested, when you select the option your at taken to the pin page with two options generate new pin and connect manually. If you select connect manually it just created a new pin. So there is no way to login.
Happy2Play 9780 Posted January 13, 2017 Posted January 13, 2017 There is also a glitch when you activate via pin it maintains other servers that are available via connect. So someone added me to there server to troubleshoot and now that is a permanent option when I open app. If I select that server I get a spinning wheel since I am not actually connected via Connect. @@weas98 You should be able to use the pin to actually log in if you need to. Once you enter the pin via the website, click on the server you want to connect to and you should be connected.
weas98 0 Posted January 13, 2017 Author Posted January 13, 2017 So basically the glitch will not allow me to connect in the beta? I'm able to connect via the pin to the IOS app and the "old" Emby app in Roku. @@Happy2Play
Happy2Play 9780 Posted January 13, 2017 Posted January 13, 2017 Using the pin I was able to auto login with my Connect id as the pin authenticated me automatically when I entered in on the website. All you should have to do is select the server and you will see your screen name.
weas98 0 Posted January 13, 2017 Author Posted January 13, 2017 Ok I will try again. I thought that is what I've already been doing.
ebr 16169 Posted January 15, 2017 Posted January 15, 2017 @@weas98 can you please try this again once your Roku updates with the latest beta version. You can tell you have the update if you see more buttons on the audio player or if you look at the app info in Roku it should be 1.17. I'll find a place to get a version number display in the app soon so it will be easier to tell.
weas98 0 Posted January 16, 2017 Author Posted January 16, 2017 Thanks @@ebr. I am now able to get in. I really like the new look. I have noticed on some of the movies/tv shows there is no sound. The video is playing at the correct speed but no sound. Other videos work fine. Can't find a common denominator.
ebr 16169 Posted January 16, 2017 Posted January 16, 2017 Please create a new topic with specifics on the playback issue. Thanks.
Happy2Play 9780 Posted January 16, 2017 Posted January 16, 2017 @@weas98 can you please try this again once your Roku updates with the latest beta version. You can tell you have the update if you see more buttons on the audio player or if you look at the app info in Roku it should be 1.17. I'll find a place to get a version number display in the app soon so it will be easier to tell. Server dashboard shows 1.9.0 with no updates available for me.
ebr 16169 Posted January 16, 2017 Posted January 16, 2017 Server dashboard shows 1.9.0 with no updates available for me. What is the firmware version of your device?
Happy2Play 9780 Posted January 16, 2017 Posted January 16, 2017 It is 7.5x, I updated it a couple days ago as mentioned on other topic.
ebr 16169 Posted January 16, 2017 Posted January 16, 2017 If you go into the audio player, how many buttons are there?
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