Emby Server Installation error on startup CLR20r3

[adie404 2]

Hi, firstly let me explain I am new to Emby and have just tried to install the server on my Windows 8.1 PC. The download appears to work fine but following installation it tries to launch the application and I immediately get the CLR20r3 error. No matter how many time I install / uninstall, restart the PC the same error immediately comes up and the server wont launch.

I have tried fixing the .net frameworks as advised online but nothing changes what it happening.

 

Please can anyone tell me what I am doing wrong or point me in the right direction to get it running.

 

Thanks in advance

[Luke 42085]

Hi, try making sure you have the .net framework 4.62 installed (which the installer is supposed to handle). if you're not sure, there's no harm in re-running the Microsoft installer:

 

https://www.microsoft.com/en-us/download/details.aspx?id=53345

 

Please let us know if this helps. Thanks !

[adie404 2]

Hi Luke, thanks for the quick response. I installed .net framework 4.62 off the site first as it was a pre requisite but the server wouldn't start giving me the same error.

I've since tried removing it, cleaning it and reinstalling it, but no change. Any other help would be appreciated. I thought I was fairly technically minded but struggling to install a piece of software for the first time is making me doubt that 

[Luke 42085]

can you check windows event viewer for any helpful error messages? thanks.

[adie404 2]

Hi, i've just checked and am getting two errors and and warning. please see below (it makes no sense to me):

Log Name:      Application
Source:        .NET Runtime
Date:          09/01/2017 21:50:49
Event ID:      1026
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      AdieHome-PC
Description:
Application: MediaBrowser.ServerApplication.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Management.ManagementException
   at System.Management.ManagementException.ThrowWithExtendedInfo(System.Management.ManagementStatus)
   at System.Management.ManagementObjectCollection+ManagementObjectEnumerator.MoveNext()
   at MediaBrowser.ServerApplication.MainStartup.IsAlreadyRunningAsService(System.String)
   at MediaBrowser.ServerApplication.MainStartup.Main()


Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name=".NET Runtime" />
    <EventID Qualifiers="0">1026</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-01-09T21:50:49.000000000Z" />
    <EventRecordID>112809</EventRecordID>
    <Channel>Application</Channel>
    <Computer>AdieHome-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Application: MediaBrowser.ServerApplication.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Management.ManagementException
   at System.Management.ManagementException.ThrowWithExtendedInfo(System.Management.ManagementStatus)
   at System.Management.ManagementObjectCollection+ManagementObjectEnumerator.MoveNext()
   at MediaBrowser.ServerApplication.MainStartup.IsAlreadyRunningAsService(System.String)
   at MediaBrowser.ServerApplication.MainStartup.Main()

</Data>
  </EventData>
</Event>

Log Name:      Application
Source:        Application Error
Date:          09/01/2017 21:50:49
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      AdieHome-PC
Description:
Faulting application name: MediaBrowser.ServerApplication.exe, version: 3.1.2.0, time stamp: 0x58642b37
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17278, time stamp: 0x53eebf2e
Exception code: 0xe0434352
Fault offset: 0x000000000000606c
Faulting process ID: 0xccc
Faulting application start time: 0x01d26ac2704d396e
Faulting application path: C:\Users\adie\AppData\Roaming\Emby-Server\System\MediaBrowser.ServerApplication.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report ID: ae36b9a4-d6b5-11e6-82db-54271ed5a250
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-01-09T21:50:49.000000000Z" />
    <EventRecordID>112810</EventRecordID>
    <Channel>Application</Channel>
    <Computer>AdieHome-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>MediaBrowser.ServerApplication.exe</Data>
    <Data>3.1.2.0</Data>
    <Data>58642b37</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.3.9600.17278</Data>
    <Data>53eebf2e</Data>
    <Data>e0434352</Data>
    <Data>000000000000606c</Data>
    <Data>ccc</Data>
    <Data>01d26ac2704d396e</Data>
    <Data>C:\Users\adie\AppData\Roaming\Emby-Server\System\MediaBrowser.ServerApplication.exe</Data>
    <Data>C:\Windows\system32\KERNELBASE.dll</Data>
    <Data>ae36b9a4-d6b5-11e6-82db-54271ed5a250</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

Log Name:      Application
Source:        Windows Error Reporting
Date:          09/01/2017 21:50:53
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      AdieHome-PC
Description:
Fault bucket , type 0
Event Name: CLR20r3
Response: Not available
Cab Id: 0

Problem signature:
P1: MediaBrowser.ServerApplication
P2: 3.1.2.0
P3: 58642b37
P4: System.Management
P5: 4.6.1590.0
P6: 5787eec0
P7: 8c
P8: 3f
P9: System.Management.Management
P10:

Attached files:

These files may be available here:
C:\Users\adie\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_MediaBrowser.Ser_a745859728c53cb2f07d6dd645faac3124919d_b3fcca45_1e620b25

Analysis symbol:
Rechecking for solution: 0
Report ID: ae36b9a4-d6b5-11e6-82db-54271ed5a250
Report Status: 2048
Hashed bucket:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-01-09T21:50:53.000000000Z" />
    <EventRecordID>112811</EventRecordID>
    <Channel>Application</Channel>
    <Computer>AdieHome-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>CLR20r3</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>MediaBrowser.ServerApplication</Data>
    <Data>3.1.2.0</Data>
    <Data>58642b37</Data>
    <Data>System.Management</Data>
    <Data>4.6.1590.0</Data>
    <Data>5787eec0</Data>
    <Data>8c</Data>
    <Data>3f</Data>
    <Data>System.Management.Management</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>C:\Users\adie\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_MediaBrowser.Ser_a745859728c53cb2f07d6dd645faac3124919d_b3fcca45_1e620b25</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>ae36b9a4-d6b5-11e6-82db-54271ed5a250</Data>
    <Data>2048</Data>
    <Data>
    </Data>
  </EventData>
</Event>

[Luke 42085]

If you disabled Windows management interface WMI, you will need to enable that. Or if you didn't then you'll need to verify that it's running.

[adie404 2]

Hi, Just managed to get back on the system. I've checked the WMI and it says it has failed to initialise all classes

[Luke 42085]

Ok, Emby Server depends on WMI so you will need to resolve that in your Windows installation.

[adie404 2]

Ok thanks. I'll do some digging and try to resolve it

[adie404 2]

Up and running now thanks Luke. Installed a fresh OS and it worked first time.

[Luke 42085]

Thanks for reporting back.