Emby not playing videos on Roku TV

[all4dom 101]

Hi Guys. I am running my emby server whs 2011/hp pro liant. I installed emby on my sons insignia roku tv. I can veiw everything but when i go to play a file, it gets stuck retrieving it. The little blue bar is stuck in the middle. I lowed the bit rate to 1.5 and don't see any other settings that I can change to enable playback.

 

Thanks

Dominick

 

[all4dom 101]

http://192.168.1.181:8096/emby/videos/a1715bb6f6f5c5c9f2af36f0f6338e91/hls1/main/0.ts?DeviceId=2N0009593677&MediaSourceId=a1715bb6f6f5c5c9f2af36f0f6338e91&VideoCodec=h264&AudioCodec=mp3,aac,ac3&AudioStreamIndex=0&VideoBitrate=686262&AudioBitrate=63738&MaxAudioChannels=2&MaxFramerate=30&MaxWidth=1920&MaxHeight=1080&Level=50&MaxRefFrames=8&MaxVideoBitDepth=8&Profile=high&PlaySessionId=c5718e98cbe74dd5b2d3d92470a84a94&api_key=fece98490ad3471582f6f8b7070c3f89&CopyTimestamps=false&SubtitleMethod=Encode&EnableSubtitlesInManifest=false&Tag=d11ad56e34f38c0b28fe8d5a36b53fac&RequireAvc=false


{"Protocol":"File","Id":"a1715bb6f6f5c5c9f2af36f0f6338e91","Path":"E:\\ServerFolders\\MOVIES\\My Media-Movies\\HOME VIDEOS\\Video Clips\\Dom @ the Mall-02-02-2012\\Dom @ the Mall-02-02-2012.3gp","Type":"Default","Container":"3gp","Name":"480P/H264/AAC","ETag":"d11ad56e34f38c0b28fe8d5a36b53fac","RunTimeTicks":746520000,"ReadAtNativeFramerate":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"RequiresClosing":false,"SupportsProbing":true,"VideoType":"VideoFile","MediaStreams":[{"Codec":"aac","CodecTag":"mp4a","Language":"eng","TimeBase":"1/44100","CodecTimeBase":"1/44100","DisplayTitle":"Eng AAC 1 ch","IsInterlaced":false,"BitRate":63738,"Channels":1,"SampleRate":44100,"IsDefault":false,"IsForced":false,"Type":"Audio","Index":0,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Level":0,"IsAnamorphic":false},{"Codec":"h264","CodecTag":"avc1","Language":"eng","TimeBase":"1/90000","CodecTimeBase":"1/180000","IsInterlaced":false,"BitRate":2987589,"IsDefault":false,"IsForced":false,"Height":480,"Width":800,"AverageFrameRate":27.82232,"RealFrameRate":28.25,"Profile":"Baseline","Type":"Video","AspectRatio":"5:3","Index":1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"PixelFormat":"yuv420p","Level":31,"IsAnamorphic":false}],"PlayableStreamFileNames":[],"Formats":[],"Bitrate":3137869,"RequiredHttpHeaders":{}}


C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\ffmpeg\ffmpeg20130813\ffmpeg.exe -i file:"E:\ServerFolders\MOVIES\My Media-Movies\HOME VIDEOS\Video Clips\Dom @ the Mall-02-02-2012\Dom @ the Mall-02-02-2012.3gp" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:1 -map 0:0 -map -0:s -codec:v:0 libx264 -pix_fmt yuv420p -preset veryfast -crf 23 -tune zerolatency -maxrate 686262 -bufsize 1372524 -vsync -1 -profile:v high -level 4.1 -force_key_frames "expr:gte(t,n_forced*3)" -vf "scale=trunc(min(max(iw\,ih*dar)\,720)/2)*2:trunc(ow/dar/2)*2" -flags -global_header -copyts -codec:a:0 copy -max_delay 5000000 -avoid_negative_ts disabled -start_at_zero -hls_time 3 -start_number 0 -hls_list_size 0 -y "C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\e7e406d4da74bd73ada045c80b4ebc5d.m3u8"



ffmpeg version N-55515-gbbbd959 Copyright (c) 2000-2013 the FFmpeg developers

[ebr 16174]

How long have you waited?  If your server is slow and you are requesting something like subtitles it could take a while to start.

 

Please provide the info in the media playback issue section here.  Thanks.

[all4dom 101]

I hope I posted the log correctly. Sorry if I din not.

[all4dom 101]

ok. I just tried it again and it gets stuck on retrieving and the it just cuts at about 15 seconds and does not play. Te retrieving bar is gone after that lke it played, but it didnt.

[all4dom 101]

I am not using subtitles.

[ebr 16174]

If that is the entire transcode log then it doesn't look like it is ever starting the transcode.

 

Please attach (don't post in a message, attach the file) the entire server log file and have Luke take a look.  Thanks.

[all4dom 101]

How do I attach the file?

[ebr 16174]

See "How to post logfiles" here: How to Report a Problem

[all4dom 101]

hope i did it correctly.

Thank you for all yourr help ebr.

Log.txt

[Luke 42078]

Also you have a version of ffmpeg from 2013. you should download this version:

https://github.com/MediaBrowser/Emby.Resources/tree/master/ffmpeg/windows

 

then set it up in the emby server dashboard under the Transcoding menu.

[all4dom 101]

Success. Everything works on all devices. Thank you SO MUCH luke. Is there anything else that I can install on the server that will enhance the pciture. Its low end so process power is not much. My goal is to build a new one in time. Again thank you and also a thnk you to ebr. (its good to be home)

[Luke 42078]

Thanks for reporting back.