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People/Actors Not Refreshing


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Posted

Hi guys, I've noticed that a lot of my cast and crew images are not populating despite there being images for them in the "People" folder. The only way I seem to be able to get them to populate is by going into the web browser and refreshing each individual movie....

 

Help appreciated as usual - Happy New Year

Happy2Play
Posted

Do the people that do populate point to the same location as your people folder?

Posted

Do the people that do populate point to the same location as your people folder?

 

Hi Happy, How do I find that out?

Happy2Play
Posted

Hi Happy, How do I find that out?

 

Navigate to someone, Edit Info and check the path.

  • Like 1
Posted (edited)

Navigate to someone, Edit Info and check the path.

 

 Hmmm..... Its pointing to: C:\Users\Sam\AppData\Roaming\Emby-Server\metadata\People\T\Tom Hanks

 

When I did a reinstall I set my cache via Settings/Advanced Cache path C:\Users\Sam\Pictures\metadata\People

 

I thought that's where the server pulls the images from?. I'm confused now, I thought I had it all figured out. Can you explain what I need to do. I have a huge file of "People" that the servers not using, where does it need to be for it to use it?

Edited by Z0m8ie
Happy2Play
Posted (edited)

:) Cache and Metadata are two different things.  You want to go to Library-Advanced and set Metadata path.  Now you will need to point the cache to somewhere else.  You should see a cache folder in you  C:\Users\Sam\Pictures\People folder that will need deleting.

 

Note when setting this path you will want to use the parent folder as Emby creates /metadata folder so " C:\Users\Sam\Pictures".

Edited by Happy2Play
  • Like 2
Happy2Play
Posted

You will also need to manually move any images you want from C:\Users\Sam\AppData\Roaming\Emby-Server\metadata\People to your new location also.

  • Like 1
Happy2Play
Posted

Or move all your People to the default location in Emby-Server install folder.

  • Like 1
Posted

Or move all your People to the default location in Emby-Server install folder.

Thanks for your help Happy, really appreciated, I'll give that lot a try soon as the family finish watching Dance Moms :)

Posted

Good day,

 

As Happy2Play said, also after you do the custom path for metadata restart your emby server.

 

My best

  • Like 1
Posted

Back again!,

 

In my custom cache path: C:\Users\Sam\Pictures\metadata I have these folders:

 

artists

cache

channels

Genre

library

People

Studio

views

 

Inside each of those folders are alot of other folders. I want to abandon the C:\Users\Sam\Pictures\metadata location and just have the default location. Am I right in thinking that I should cut and paste all the above folders into this location: C:\Users\Sam\AppData\Roaming\Emby-Server\metadata ?.

Then delete the "C:\Users\Sam\Pictures\metadata location" and in settings\advanced\cache path - delete old path and leave blank?

Posted

Also in each actor folder there is an .xml file, do I need those?

Happy2Play
Posted

Awaiting response in other topic.

Happy2Play
Posted (edited)

Back again!,

 

In my custom cache path: C:\Users\Sam\Pictures\metadata I have these folders:

 

artists

cache

channels

Genre

library

People

Studio

views

 

Inside each of those folders are alot of other folders. I want to abandon the C:\Users\Sam\Pictures\metadata location and just have the default location. Am I right in thinking that I should cut and paste all the above folders into this location: C:\Users\Sam\AppData\Roaming\Emby-Server\metadata ?.

Then delete the "C:\Users\Sam\Pictures\metadata location" and in settings\advanced\cache path - delete old path and leave blank?

Yes

 

Edit

The Cache folder is your custom path you set so if you don't want it there then cut and paste it back to C:\Users\Sam\AppData\Roaming\Emby-Server\cache.

 

The rest of the folders listed would go in C:\Users\Sam\AppData\Roaming\Emby-Server\metadata.

Edited by Happy2Play
Posted

Awaiting response in other topic.

Was this for me?, what other topic?

Posted

If you have changed anything outside of emby, then make sure to run the people refresh scheduled task.

  • Like 1
Posted

I was just wondering, in each actor folder there is an .xml file, do I need to keep these?

Happy2Play
Posted

As of right now, no.  But I think there still should be more discussion on this.

  • Like 2

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