Connection Failure

[mrcom 0]

Connection failure: We're unable to the selected server right now. Please ensure it is running and try again.

 

I shared the server to my email and then logged onto that account via emby.media (Windows 10 / Chrome). The above message comes up when I click on the server name. The server is up and running and I can access it fine on the server itself. I am remote (in outside network) and do not have Emby Premiere.

[Happy2Play 9783]

Do you run a vpn?  Do your ports show open via canyouseeme.org?

[Luke 42085]

Hi @@mrcom, we're sorry to hear about this.

 

Please try going through the steps in our Connection Troubleshooter. Please let us know what steps succeed and which ones fail and then we can help you from there. thanks !