Playback won't work

[pappaq 8]

Hi guys, the playback on my emby app works just fine, but my kodi and the WebAPP won't work. It started like a day ago. Here is my serverlog.

 

cheers

Edited December 21, 2016 by pappaq

[Luke 42085]

Hi @@pappaq can you please describe the web app issue in a little more detail? Thanks !

[pappaq 8]

Hi @@pappaq can you please describe the web app issue in a little more detail? Thanks !

Sure! When I log into emby the server recognize my user, but no movie or series will play. I get into the "loadingscreen" and no playback starts. I get the backdrop-picture of the movie/series but the counter is at --:--/xx:xx. And kodi gives back an error and refers to the log.

 

Never had that issue, especially when I'm at home and tried to direct stream sth.

[Luke 42085]

Hi, can you try using the red icon in the top right to turn off the holliday theme. let me know if that makes a difference. thanks.

[pappaq 8]

Hi, can you try using the red icon in the top right to turn off the holliday theme. let me know if that makes a difference. thanks.

Should have thought about that in the first place...Works now. And for the kodi client it was the config I changed from http to smb playback, works again now, too.

 

But you should deactivate the holliday theme all together, if more people get an error like this.

 

EDIT: Or is it possible to deactivate it for my users?

 

Thanks for the quick replies.

Edited December 21, 2016 by pappaq

[Luke 42085]

Thanks for confirming.

[pappaq 8]

Thanks for confirming.

Is it possible to deactivate the holliday theme for all users via the server config?

[Luke 42085]

No but we're going to issue an update to the stable release to resolve the issue. thanks.

[pappaq 8]

No but we're going to issue an update to the stable release to resolve the issue. thanks.

Nice to hear that! And a big thanks to you for the super fast support! I'm happy I can support you by paying for Emby Premiere! Keep it up!