No sound with dts-hd on xbox

[Deathsquirrel 745]

My app updated tonight and now I don't have sound from DTS-HD sources.  TrueHD is direct playing, which is awesome, and DTS-HD says it is too, but one is lying

 

I can get you logs or media info if desired but it's happening consistently so I'm guessing it'll be an easy reproduction.

 

Server is 3.1.

Edited December 20, 2016 by Deathsquirrel

[Luke 42078]

What does your receiver say?

[Deathsquirrel 745]

As it's a stupid xbox one and processes every damn thing through its sound chip, the receiver says DTS.  That's all the receiver ever says with the xbox if you enable DTS as your bitstreaming mode.

 

I rebooted the console and now True HD is back to direct streaming instead of direct playing.  No change with DTS-HD.

[m-joy 15]

All my sound is gone after the update on xbox one lol. Even normal dts....

[Luke 42078]

what is your xbox one connected to for audio?

[Smok@zz 4]

+1 for this.

 

I would like to join this conversation as I have noticed that LiveTV playback after the most recent upgrade will not have any sound.  The version before did not show this behavior.  Interestingly, DVR recordings are not affected.  

 

My xbox is connected to an A/V switch via toslink which passes that to my samsung surround sound system, again with toslink.  If you need more info then that, please let me know.  I can also supply you log files if needed.  Thanks. 

[m-joy 15]

My xbox one s is connected via high quality hdmi cable with an av receicer.

[Luke 42078]

Does your receiver support DTS HD?

[Smok@zz 4]

not sure who you were asking that question towards, but mine is NOT capable of DTS HD:

Audio Processing
sDSM or DNSe     No
Dolby Digital     Yes
Dolby Pro Logic II     Yes
Dolby Pro Logic IIx     No
Dolby Digital EX     No
Dolby Digital+     No
Dolby True HD     No
DTS     Yes
DTS ES Discrete 6.1     No
DTS 96/24     No
DTS Neo 6     No
DTS-HD     No

[Luke 42078]

In Xbox one system settings there are settings related to DTS bitstream. How do you have them configured?

[Smok@zz 4]

attached

[m-joy 15]

Hello. Mine is set like on the picture.

I do not get any audio from DTS, no audio on DTS HD. But i get Audio from ac3. But when i play ac3, the receiver still displays dts. The receicer actually always Displays dts...

My receicer can play all hd audio formats including atmos.

Edited December 21, 2016 by m-joy

[Luke 42078]

Ok, this is being looked into, thanks.

[puithove 209]

+1 for this.

 

I would like to join this conversation as I have noticed that LiveTV playback after the most recent upgrade will not have any sound.  The version before did not show this behavior.  Interestingly, DVR recordings are not affected.  

 

My xbox is connected to an A/V switch via toslink which passes that to my samsung surround sound system, again with toslink.  If you need more info then that, please let me know.  I can also supply you log files if needed.  Thanks. 

 

I tried the xbox app for the first time two days ago when I set it up as a remote client.  Everything worked well except that I noticed no audio when playing a LiveTV channel.  When playing a recording though, audio played fine.  I pulled the transcode logs to see what was going on, but saw no difference in the logs between livetv stream, and recording playback - they're both AC-3 original stream, and it's copying the audio, not transcoding it.  On one of the tv channels I played wiht, there were two audio tracks - one a 5.1 and one stereo - and when I tried to switch between the two on the xbox, it just said something like "no compatible audio stream" or something.

 

I've attached the transcode logs - the only one where audio failed was the "livetv" one.

ffmpeg-transcode-recorded.txt

ffmpeg-transcode-library.txt

ffmpeg-transcode-livetv.txt

[thephins 1]

I'll add another +1 to this as well.

 

My previous recordings and movies all play fine, and if I use Edge instead of the app then LiveTV works as well.

 

My xbox is hooked up straight to the TV, no receiver.

[puithove 209]

Yes, forgot to add that - HDMI straight to TV, not bitstreaming.

[Deathsquirrel 745]

For what it's worth, I'm configured for HDMI bitstreaming.  Wired to receiver that supports these formats and then from the receiver to the TV.  Not that the xbox actually bitstreams, regardless of what nonsense it labels its settings.

[m-joy 15]

I get Sound back for dts and dtshd on xbox one s with todays update. Even tho the receiver dies show dts as default.

Not sure if it is bitstream.

But sometimes movies get stuck for some reason

[Luke 42078]

We have an update in progress that will resolve that, thanks.

[Deathsquirrel 745]

We have an update in progress that will resolve that, thanks.

 

That will surely be my favorite patch ever.

[puithove 209]

We have an update in progress that will resolve that, thanks.

 

Since we seem to have two issues in this thread (dts audio & LiveTV audio)... could you clarify if the pending update includes fixes for both?

[PrincessClevage 175]

I started a new thread for the same issue and just read this thread. Basically same symptoms no sound with live TV or recorded tv but movies play with sound.

Xbox connected directly to tv via hdmi and xbox sound setting is set to "stereo uncompressed"

[PrincessClevage 175]

Just thought I would provide an update.

Live TV and recorded tv sound is now playing as expected on xbox. Thanks for the quick fix

[Luke 42078]

Thank you for confirming.

[m-joy 15]

Dts movie now makes emby on xbox crash. Black screen and thats it. I would not call that a fix