Only one media folder added to library

[tempest77 0]

I am running Emby Server backend for my Kodi frontend. I have files stored in two different network drives that are both the same media type. If I add both folders to one Media Library, only one (the same one each time) is scanned properly. However, if I add either individually, they are scanned properly. Any idea why this would be happening?

Edited December 16, 2016 by tempest77

[tempest77 0]

I am trying to add them as separate Media Libraries, which seems to work. I'll have to see how that affects the Kodi presentation, though.

[Luke 42077]

Hi, what version of Emby Server? thanks.

[tempest77 0]

Hi, what version of Emby Server? thanks.

Version 3.0.8500.0 currently installed on Ubuntu 14.04

Edited December 16, 2016 by tempest77

[Luke 42077]

Hi @@tempest77 can you please try the latest release of Emby Server? thanks !

[tempest77 0]

Hi @@tempest77 can you please try the latest release of Emby Server? thanks !

I've upgraded, I'll try adding the folder again today.

[Luke 42077]

Thanks for reporting back.

[tempest77 0]

Thanks for reporting back.

No luck. Added the second folder to the library with the first folder, and only the second folder is shown again. Removed it, and the first folder is back.

[Luke 42077]

Can you show us examples of what you were trying to do? Screenshots would be great. Thanks.

[tempest77 0]

@@Luke, I can post screenshots, but I'm not sure how much it would help. Here's a more in depth explanation:

 

I have two folders both with TV media in them, but they are on two different computers. I'll call one TVServer1 (~232 folders), and the other TVServer2 (~62 folders). Under Manage Server -> Library, I have four media libraries: Music, Movies, TV1 , and TV2.

 

Music has one source with many folders under it. Movies has two sources (on the same computers as the TV folders), and everything shows up properly. However, per my issue, I've had to add two different "media libraries", one each for TVServer1 and TVServer2. If I add the TVServer2 folder to the TV1 Library, the TVServer1 files disappear from "My Media". Conversely, if I add the TVServer1 folder to the TV2 library, I still only see the TVServer 2 files (although it takes a long time to scan the library, like it's adding the files properly, but they're not displayed). 

Edited December 22, 2016 by tempest77

[Luke 42077]

Can you set them up how you want, run a library scan, and then provide the emby server log? You can learn how to do that here:

 

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks !

[tempest77 0]

@@Luke, will do. I'll PM it to you.

[Luke 42077]

Thanks.

[Luke 42077]

Once you've added the path, also check and see if the content is displayed in the metadata manager. thanks.

[tempest77 0]

Once you've added the path, also check and see if the content is displayed in the metadata manager. thanks.

I just checked, and it is not in the metadata manager either.

[tempest77 0]

@@Luke, this is offtopic, but I've been looking for half an hour - where is the fanart.tv api/login information stored? Or is that possible? I can't find anything that references it.

[Luke 42077]

Library -> Advanced but you do not need that for fanart to work.

[tempest77 0]

Can you set them up how you want, run a library scan, and then provide the emby server log? You can learn how to do that here:

 

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks !

@@Luke, logs sent. Thanks!

[Luke 42077]

So you see this issue for TV only, not music or movies, is that correct?

[tempest77 0]

So you see this issue for TV only, not music or movies, is that correct?

That is correct.

[Luke 42077]

When this happens, can you find the content via the search feature? what if you create a new emby user with access to all libraries. can that user see them? thanks !

[tempest77 0]

When this happens, can you find the content via the search feature? what if you create a new emby user with access to all libraries. can that user see them? thanks !

No to both.

[Luke 42077]

Hi @@tempest77, can you check and make sure that the folders aren't marked as hidden? There was a similar issue reported by another user and it turned out the folder was marked hidden:

 

https://emby.media/community/index.php?/topic/42526-scanning-for-music-yields-no-results/page-2&do=findComment&comment=400976

 

Let us know if this helps. Thanks !

[tempest77 0]

@@Luke, I've double checked but neither folder is (one is a Synology and the other is Ubuntu). 

[Luke 42077]

Ok, thanks. We're looking into it.