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Mkv files stop 5 mins before the end of show


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collective28
Posted

Mkv files stop playing 5 mins (ish)  before end of program or film (regardless of media length) when you attempt to press resume it plays 1 more second then returns to menu screen for that show. You can keep pressing resume but the last 5 mins will constantly just stop and return to menu.  If you restart it and skip past the initial point it stopped at you get about 5 seconds but then its still stops.

 

Any Idea as to whats causing this??

 

I run windows server 2011 running to Apple TV 4th gen 

 

 

Cheers and thanks in advance 

Posted

Hi, thanks for the report. We are already looking into this issue. Thanks !

  • 1 month later...
collective28
Posted

Any update on this issue?? its still occurring!! 

Posted

We are actively working on it. Thanks.

Posted

Mkv are the files that I'm unable to play on mobile Emby too, is this related?

Posted

The best thing to do is please provide the information requested in how to report a media playback issue. thanks !

I did that in my thread in Android Mobile, and the only suggest was turn off Intel acceleration.  Which didn't seem to help.  I'll try and supply more logs, in that thread.  

 

Thanks,

  • 1 month later...
collective28
Posted

Any update as to why this is still occurring ?? Now it often just opens the next episode ?? Still 5 to 10 mins before it should finish

Posted (edited)

I think I am having the same issue, I have watched two different .MKV files and it stops with about 5 minutes left.

 

When you then click on play again the episode starts again from the beginning.

 

@@Luke I think this issue is related to the behavior I described in the Linux forum, where the episode stops for no reason, and when you then try to play again it won't resume from the same spot and instead plays from the beginning and there is no way to skip forward to the point where it previously stopped.

 

Log attached

log.txt

Edited by dcook

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