Bug report: ffmpeg instance keep running in the background

[DG3IL5 2]

Hi there,

 

Using an Asustor (AS6204T) as the server (Emby build 3.0.8500.0), and an Apple TV as the client, i've just discovered than one instance of ffmpeg is always running in the background, even when the video has been stopped. If you launch another video after stopping the first one, then you have 2 instances of ffmpeg running at the same time and using 100% of processing power, which cause the video to stop every 2mn or so... At that time, Emby on the Asustor is completely unusable.

 

Also, the Asustor seems to support hardware acceleration for transcoding (called "Hyper-Transcoding Technology" by the manufacturer), which should really help regarding the CPU charge. Do you plan to include that functionnality in the future?

https://www.asustor.com/admv2/Asustor_transcode

Regards,

[Luke 42077]

Hi, we're sorry to hear about the ffmpeg instance. In order to best diagnose that, can you please provide the emby server log from the time of the playback attempt?  Instructions on how to do that can be found here:

 

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks !

[DG3IL5 2]

Hi,

 

Here it is.

 

Regards

Log.txt

[Luke 42077]

Was there an ffmpeg log as well? Thanks.

[DG3IL5 2]

Yup! 

Log (1).txt

Log (2).txt

Log (3).txt

Log (4).txt

[Luke 42077]

How are you stopping the video exactly? Thanks.

[DG3IL5 2]

By pushing the 'menu' button on the Apple TV Remote.

[Luke 42077]

Ok thanks, we'll take a look.

[Luke 42077]

https://emby.media/community/index.php?/topic/50539-emby-asustor-package