Unhandled exception. One or more errors occurred.

[smalik0 3]

So the computer on which I run emby bluescreened a couple days ago. After it booted back up, Emby refused to start, freezing on the loading screen and giving the error dialog "Unhandled exception. One or more errors occurred."

 

I have tried rebooting the machine several times, as well as reinstalling Emby with no change.

 

Is there a way I could manually clear out all of Emby's files and do a clean install? (my media is on a separate drive).

[Luke 42080]

Hi there, we're sorry to hear about this. Please provide any emby server logs that might have been created during this time. You can find instructions on how to do that here:

 

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks !

[ebr 16185]

Did you determine and fix the cause of the BSOD?

 

That usually indicates a hardware driver issue and, if it was storage related, it may have corrupted a disc...

[smalik0 3]

Here's the log file. It looks like the SQL database was corrupted (the BSOD was due to a file corruption issue so I ran chkdsk and backed up everything). Should I just delete the database and rescan the library to regenerate it? And where in the filesystem is the database located?

server-63616364842.txt

[Luke 42080]

Hi, yes go here:

 

C:\Users\Saameh\AppData\Roaming\Emby-Server\data

 

delete the activity.db database, then start the server back up. thanks !

[smalik0 3]

Thank you so much! That worked!

[Luke 42080]

Thanks for confirming.

[jeflatt 6]

My router crashed this morning. So I rebooted it, and then rebooted the computer afterwards. I have been getting this error message ever since, and have been unable to start the Emby server. I have tried rebooting the computer again, and restarting the server, all with the same result. I have included all of the error logs since this started happening.

 

P.S. I'm running Windows 7 64-bit.

server-63621207789.txt

unhandled_f356c7dc-8ad2-489a-81d4-ee2e50ee0ceb.txt

server-63621207656.txt

unhandled_52989f2c-e2e9-48d7-9c49-160dbf845b29.txt

server-63621206588.txt

unhandled_4c23305a-2167-46ab-8e8a-61f7921e3e2c.txt

server-63621158400.txt

Edited January 28, 2017 by jeflatt

[Luke 42080]

hi @@jeflatt, try installing from the website on top of your existing version.

 

That might temporarily get you going again, but just be aware I think you need to consider running hardware diagnostics to check for possible hard drive or memory failures. Let us know how it goes. Thanks !

[jeflatt 6]

I've had problems with one of my hard drives in the past, so that doesn't surprise me. Never knew if it was a hardware or software issue. So just to follow up, thank you so much for the advice because it worked. I simply ran the error checking utility from the Windows explorer screen on the drive that has caused me grief in the past. It found some errors and fixed them. I then reinstalled Emby server and I'm up and running again. I didn't try starting Emby server immediately after the error checking, so I don't know which of the two steps actually did the trick. I just wanted it done.And now it is. Thank you again.

[Luke 42080]

Thanks for reporting back.