Scheduled recordings are blank

[mjktg99 35]

I cannot see any scheduled recordings.  IE, Chrome, Android, Ember..  I am using ServerWMC and on server Version 3.0.8400.0

 

The scheduled tab is just blank.  I can see recordings as they are happening and after they are recorded, just not the schedule.

 

 

[Luke 42079]

Hi there. In order to best help you, please provide an Emby Server log. Instructions are here:

 

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks !

[mjktg99 35]

Logs after restart and after logging in.

 

 

server-63613555200.txt

server-63613595158.txt

Edited November 1, 2016 by mjktg99

[Noel-M 11]

I am using Emby Server 3.0.8500.0  with ServerWMC 1.0.0.73

 

Just wanted to say that I also have an empty SCHEDULE screen

[Luke 42079]

Logs after restart and after logging in.

 

Are other areas displayed correctly such as the guide? We may need input from @@krustyreturns. Thanks.

[Luke 42079]

I am using Emby Server 3.0.8500.0  with ServerWMC 1.0.0.73

 

Just wanted to say that I also have an empty SCHEDULE screen

 

Hi there, we're very sorry to hear about this. Can you please provide an Emby Server log? Instructions on how to do that can be found here:

 

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks !

[krustyreturns 191]

That's strange.  There was an interface change in emby that would cause this to happen, that's why I released an updated serverwmc plugin (1.0.0.81) to deal with this change.  But this version of the plugin is set to only get used with emby version is 3.0.9000 or greater.  @@Luke, do I have the version requirement set wrong?

[ebr 16184]

He says he's running .73 which would be the correct version.

 

One way someone could get the wrong version would be if they installed a beta of the server and then went back to stable.

[krustyreturns 191]

But .73 is not the right version if he is running a version of emby with the tv interface change, which I thought was 3.0.9000 or higher.  What he is describing is exactly what beta users were reporting before I released .81.  @@Noel-M feel free to post the serverwmc log and I can check if the schedule is being sent.

[Luke 42079]

It looks like he's on the stable release which doesn't have the changes. But maybe he went back and forth and is now having issues due to that.

[Noel-M 11]

I have installed the stable release - nothing else.

Server log attached showing

 - restart

 - login

 - live tv / channels  (scheduled recordings show correctly)

 - live tv / schedule (empty)

 

server-63614654171.txt

[Luke 42079]

Ok so you're on stable with .73 of the plugin also. @@Noel-M can you provide the ServerWMC application log so that @@krustyreturns can see that? thanks !

[mjktg99 35]

It looks like he's on the stable release which doesn't have the changes. But maybe he went back and forth and is now having issues due to that.

I was on beta pretty much exclusively but about 1 month ago switched to stable.

[mjktg99 35]

Are other areas displayed correctly such as the guide? We may need input from @@krustyreturns. Thanks.

everything else displays correctly

[Luke 42079]

Ok yea in your case we don't recommend switching back and forth between release channels using the same emby server installation, although that's probably not related here.

[krustyreturns 191]

I need the serverwmc log (see debug tab), make sure you post the log after emby has queried data from serverwmc.

[Noel-M 11]

Guys, I am in timezone UTC+10 - so responses not immediate. Log attached - created while I took the attached pics.

 

ServerWMC.log

[krustyreturns 191]

From the serverwmc log:

 

2016/11/14 09:14:53.759 Received client request: MediaBrowser^@BUSTER@|::1|GetTimers

2016/11/14 09:14:53.759 GetTimersCached> Cached timers[52] returned to 'Emby^BUSTER' in 0.00 sec

2016/11/14 09:14:53.759 Finished request GetTimers in 0.00s

 

The above says it returned 52 timers (upcoming scheduled recordings) to emby when it requested them.  So I am sticking with my idea that you are actually running emby's new tv interface even though that's not supposed to be the case.  If you want to test this, download the emby beta and then you'll get serverwmc plugin version 1.0.0.81, and I bet this problem goes away.  

 

I certainly understand why you'd rather not do this, but unless some emby guy can say why this is happening, its really all I can think of.  Disclaimer:  I am frequently wrong.

[Luke 42079]

It might not be a bad idea. This could be a tough one to hunt down due to the absence of any visible error. if you do go beta just be aware that every plugin you have will be updated, so please just be patient through that process. Thanks.

[Noel-M 11]

I installed the beta and the problem is fixed.

 

Guys, you have a terrific product here - and I appreciate your effort to make things right.  Thanks.

 

I have some suggestions for minor improvements - you will see me again in other items.

[Luke 42079]

Thanks for the feedback !

[Noel-M 11]

Sorry guys - I spoke too soon.

 

Emby 3.1.222.0 and ServerWMC plugin 1.0.0.81 does fix the schedule problem, but I can no longer stream Live TV or recorded TV.  The screen is black - nothing happens.  The ServerWMC console thinks the streaming is occurring.

 

 

I have reverted back to 3,0,8500.0 and will wait for the next stable release.

 

 

 

[krustyreturns 191]

That's disappointing.  I put out a fix for this problem for the release version of emby, get version .74 of my plugin.

[Luke 42079]

The beta requires a refresh of the guide before playback will function again. That's something we'll obviously make sure happens automatically when the changes move to the stable branch.

[Noel-M 11]

I reverted back to stable 3.0.8500 - which included .74 of the plugin - and all is good.

Thanks guys.