Error code: No provider metadata found for Aftermath season 1 episode 5

[AvengersFan 10]

Hello all, I seem to be getting this error a lot all of a sudden, and I am not sure if the problem is my end or what the story is to be honest. I am assuming it uses IMDB to scrape the info? If that is the case, the information is at IMDB. 

 

Aftermath is just one example, it has happened a lot on other shows as well.

 

http://www.imdb.com/title/tt5840424/?ref_=tt_eps_cu_n

Error Organising File

There was an error organising the file. Error code: No provider metadata found for Aftermath season 1 episode 5.

 

Cheers Mark

 

 

Example LOG:

2016-10-29 00:01:37.2846 Info App: Sorting file M:\Torrent_Downloads\Nas_Ready\Aftermath.S01E05.WEB-DL.XviD-FUM[ettv]\Aftermath.S01E05.WEB-DL.XviD-FUM[ettv].avi

2016-10-29 00:01:37.3158 Debug App: Extracted information from M:\Torrent_Downloads\Nas_Ready\Aftermath.S01E05.WEB-DL.XviD-FUM[ettv]\Aftermath.S01E05.WEB-DL.XviD-FUM[ettv].avi. Series name Aftermath, Season 1, Episode 5

2016-10-29 00:01:37.3470 Info App: Sorting file M:\Torrent_Downloads\Nas_Ready\Aftermath.S01E05.WEB-DL.XviD-FUM[ettv]\Aftermath.S01E05.WEB-DL.XviD-FUM[ettv].avi into series \\192.168.0.100\Television\Aftermath

2016-10-29 00:01:37.3470 Warn App: No provider metadata found for Aftermath season 1 episode 5

2016-10-29 00:01:37.3470 Warn App: No provider metadata found for Aftermath season 1 episode 5

 

[Happy2Play 9783]

Possibly do the fact that there are several series named Aftermath and is being mis-identified.  The original Aftermath only has 4 episodes.  Ensure the Series has the proper external id.  Easiest fix in naming the series Aftermath (2016)

 

External Id's:
IMDb Id:
tt5797772

TheMovieDb Id:
67439

TheTVDB Id:
315179

[Luke 42085]

That's right, by default, we use thetvdb.com for tv metadata, so based on your naming it was probably recognized as that other series.

[AvengersFan 10]

Cool cool thank you guys, you were exactly right! Problem resolved :-)

 

Cheers, Mark