sangerhonda 2 Posted October 28, 2016 Posted October 28, 2016 (edited) tried uninstalling and installing the latest version 2.5.27 and still same issue. Anything i play wont play longer than a second. Not sure why. Any ideas. Short video of the issue http://sendvid.com/z0yc88np Log.txt Edited October 28, 2016 by sangerhonda
sangerhonda 2 Posted October 28, 2016 Author Posted October 28, 2016 Restarted server and now i get blank screen. With different player options below. It seems it's trying to use a different player. But i haven't changed any settings.
sangerhonda 2 Posted October 28, 2016 Author Posted October 28, 2016 I never use the web app. Tried to log in just now and i keep getting connection failure. Looked at the server dashboard and i see under recent activity failed login attempt
Guest asrequested Posted October 29, 2016 Posted October 29, 2016 What about from the we client? If you access it through the dashboard.
sangerhonda 2 Posted October 29, 2016 Author Posted October 29, 2016 yes that works. but Emby Theater still doesn't work
Guest asrequested Posted October 29, 2016 Posted October 29, 2016 So it's only Theater that's having an issue?
sangerhonda 2 Posted October 29, 2016 Author Posted October 29, 2016 Yes Sent from my SAMSUNG-SM-N920A using Tapatalk
Guest asrequested Posted October 29, 2016 Posted October 29, 2016 ET is on the same machine as the server?
sangerhonda 2 Posted October 29, 2016 Author Posted October 29, 2016 No server is on a different machine. Sent from my SAMSUNG-SM-N920A using Tapatalk
DoubleDD 5 Posted October 29, 2016 Posted October 29, 2016 I'm having the same issue. For me it appears to have something to do with bitstreaming. If I turn bitstreaming off, all my videos play properly. If I turn bitstreaming on, any videos with DTS/DTSHD/Dolby TrueHD/etc try to play, but then return right back to the video detail page. I'm running Emby on Windows 10 using AMD 7800 series video card (HDMI out), with the latest LAV filters installed. I'm also using MPC-BE as an external player and bitstreaming works fine through MPC-BE.
Guest asrequested Posted October 29, 2016 Posted October 29, 2016 How do you have your audio configured in ET?
DoubleDD 5 Posted October 29, 2016 Posted October 29, 2016 Speaker layout 7.1 Audio bitstreaming mode HDMI Audio renderer Default Dynamic range compression None Expand mono Yes Expand 6.1 to 7.1 Yes WASAPI audio device Default Device I've tried changing just about every setting and combination of settings. The only setting that seems to allow playback is setting Audio bitstreaming mode to None. I've also tried uninstalling and reinstalling Emby Theater. No change.
Guest asrequested Posted October 30, 2016 Posted October 30, 2016 Speaker layout 7.1 Audio bitstreaming mode HDMI Audio renderer Default Dynamic range compression None Expand mono Yes Expand 6.1 to 7.1 Yes WASAPI audio device Default Device I've tried changing just about every setting and combination of settings. The only setting that seems to allow playback is setting Audio bitstreaming mode to None. I've also tried uninstalling and reinstalling Emby Theater. No change. So you've tried setting the renderer to WASAPI, and specifying your receiver as the WASAPI Audio Device?
sangerhonda 2 Posted October 30, 2016 Author Posted October 30, 2016 My Bitstream was off to begin with and renderer was default and WASAPI device was default and still had problems. I changed renderer to WASAPI and device to Realtek digital as doofus recommended and now it works. Thanks. Sent from my SAMSUNG-SM-N920A using Tapatalk
Luke 42078 Posted October 30, 2016 Posted October 30, 2016 If you change the settings you need to make sure your equipment supports the new values, or playback will fail. This is an area the app can improve on in the future by falling back to something basic in the event of failures, just to ensure that it plays.
Guest asrequested Posted October 30, 2016 Posted October 30, 2016 (edited) If you change the settings you need to make sure your equipment supports the new values, or playback will fail. What receiver do you have? My Bitstream was off to begin with and renderer was default and WASAPI device was default and still had problems. I changed renderer to WASAPI and device to Realtek digital as doofus recommended and now it works. Thanks. Realtek is the onboard audio processor. Your receiver should be named in the selections, if you are using HDMI. Edited October 30, 2016 by Doofus
sangerhonda 2 Posted October 30, 2016 Author Posted October 30, 2016 i actually haven't changed anything. for some reason it just stopped working with the settings i had. I have an Onkyo TX NR838.
Guest asrequested Posted October 30, 2016 Posted October 30, 2016 I can't read what is highlighted. Your receiver model? And you have the renderer as WASAPI?
sangerhonda 2 Posted October 31, 2016 Author Posted October 31, 2016 It says "Realtek digital output (optical)" and receiver is Onkyo TX NR838. I have the PC connected to TV with HDMI and to receiver through optical cable. The receiver is not on the list. Yes now I have renderer as WASAPI Sent from my SAMSUNG-SM-N920A using Tapatalk
Guest asrequested Posted October 31, 2016 Posted October 31, 2016 It says "Realtek digital output (optical)" and receiver is Onkyo TX NR838. I have the PC connected to TV with HDMI and to receiver through optical cable. The receiver is not on the list. Yes now I have renderer as WASAPI Sent from my SAMSUNG-SM-N920A using Tapatalk If you're using optical, it only supports 5.1. So you'll need to make sure your settings are in accordance with that. Something like this: If you want to have full use of all codecs, you'll need to remove the optical cable and use the HDMI, only. That's the only thing that supports TrueHD, Atmos, DTS-HD-MA etc. The HDMI cable will allow identifying data to be communicated, and then should show in the audio settings. You should then configure your settings similar to this:
DoubleDD 5 Posted November 1, 2016 Posted November 1, 2016 So I sorted out the reason why Emby stopped bitstreaming for me. I was setting up a new Windows 10 system over the weekend and noticed some odd behaviour in other apps also, so I started a clean install of Windows 10 again, making a change and running Emby every time I made a change to see if I could pin-point the problem. Turns out the problem was with the default folders (Documents, Downloads, Music, Videos, etc) that reside in the User Profile directory. I had an issue a while back where I was running out of space on my C:\ drive and found out that most of the default folders in the User Profile directory have an option to be 'moved'. So I moved them from the C:\ drive to my H:\ data drive. BTW, it's not a typical 'windows explorer' move. If you right-click the folder and select properties you see a tab named 'Location'. Under the 'Location' tab you can 're-direct' the folder to any area you'd like. Once the folders were moved Emby bitstreaming stopped working. I can't say for sure why this is, but that was the issue for me. Going forward, as long as I move the folders prior to installing any apps, everything appears to work properly. If you move the folders after the apps (in this case Emby) have already been installed, that's when the problems start. Aren't computers fun
Guest asrequested Posted November 1, 2016 Posted November 1, 2016 (edited) Well, that's interesting. Maybe @@Luke should take a look at that. You should post your ET log. I'm glad you figured it out. Edited November 1, 2016 by Doofus
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