Auto-Organise for one show

[JayGeorge 5]

Morning all,

 

Hope you're well?

 

I have a slight issue with Auto-Organise that i was hoping you can help with.

 

I have a TV show, lets call it "the Goldbergs" and in my TV Show folder structure i have a folder called "The Goldbergs 2013" and i have aquired an episode that goes along the structure "The.Goldbergs.2013.S04E04.HDTV.x264-FLEET"  but when i use the Auto-Organise function I get the dreaded red text that it can not find the location to move it to.  when i choose the option to manually organise, choose "The Goldbergs" from the drop down list and press OK, it still doesn't organise it.  Even when selecting save and apply for future doesn't make any difference.

 

I have checked permissions against a folder that does work and the file permissions are exactly the same.

 

Any help or advice would be great.

 

Thanks,

Jay

[t10ake 0]

try refreshing the meta data for the show.  this normally works for me. 

 

the other alternative is that there is already a file in the destination with the same target file name?  This should be handled with an overwrite prompt, but isn't always (in my experience).

 

Hope this helps.

[JayGeorge 5]

Thanks for the advice,  unfortunately no good.

 

I refreshed the date in the metadata manager and there is no file the same in there.  I know usually if there is a file the same it highlights the filename blue instead of red.

 

Thanks,

Jay

[CBers 7451]

What does it say in the server log around the time you run auto-organise ??

 

You could try changing the name of the folder to "The Goldbergs (2013)" as I believe that's what it is known as on TVDB.

[JayGeorge 5]

Sorry, it is named "The Goldbergs (2013)" 

 

I have ran  the organise again and attached the log....

 

Thanks

log.txt

[CBers 7451]

OK, so the error in the server log is:

16-10-14 10:28:12.8816 Warn App: Unable to find series in library matching name The.Goldbergs.2013

Perhaps you need to name the folder "The Goldbergs 2013" ??

[JayGeorge 5]

OK...I've renamed the folder,and running a full scan.  then i'll try the organise again.  fingers crossed....

[CBers 7451]

I assume that the TV series within Emby is identified correctly?

[JayGeorge 5]

nope that didnt make any difference unfortunately.

 

Yeh is is correct.  if i manually drag it into the folder and run a full scan it does pull back the correct data

[CBers 7451]

Yes, more reliable that way

[JayGeorge 5]

ha it is, doesnt help with my laziness

[CBers 7451]

ha it is, doesnt help with my laziness

 

Sonarr

[JayGeorge 5]

the latest plan

i've moved the folder out the TV show directory, ive gone into that folder and deleted all the metadata in there inc hidden files

ive checked the metadata manager no sign of the goldbergs

ive ran a database clean

im running a full scan again

then i'll move the folder back and run another full scan then try the organise again

[JayGeorge 5]

Victory!!

 

for anyone interested its working now.

 

Thanks for all your help guys

[Luke 42080]

Well done.