identify not working

[phynias 0]

new install on a freenas everything looks like it was working fine. it identified a lot but some stuff it didn't. so i went and tried manually and it just comes back with nothing for a search.

i looked in the logs and found this:

 

2016-10-07 20:24:44.2777 Info HttpClient: HttpClientManager GET: https://api.themoviedb.org/3/configuration?api_key=f6bd687ffa63cd282b6ff2c6877f2669

2016-10-07 20:24:44.2786 Error HttpClient: Error getting response from https://api.themoviedb.org/3/configuration?api_key=f6bd687ffa63cd282b6ff2c6877f2669

        *** Error Report ***

        Version: 3.0.7200.0

        Command line: /usr/pbi/emby-amd64/lib/emby-server/MediaBrowser.Server.Mono.exe -ffmpeg /usr/pbi/emby-amd64/bin/ffmpeg -ffprobe /usr/pbi/emby-amd64/bin/ffprobe -programdata /var/db/emby-server

        Operating system: Unix 9.1.0.0

        Processor count: 4

        64-Bit OS: True

        64-Bit Process: True

        Program data path: /var/db/emby-server

        Mono: 4.4.2 (Stable 4.4.2.11/f72fe45 Mon Aug 22 04:48:30 UTC 2016)

        Application Path: /usr/pbi/emby-amd64/lib/emby-server/MediaBrowser.Server.Mono.exe

        One or more errors occurred.

        System.AggregateException

          at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () <0x804785520 + 0x00038> in <filename unknown>:0

          at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) <0x804785000 + 0x00118> in <filename unknown>:0

          at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) <0x804744f30 + 0x000b3> in <filename unknown>:0

          at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) <0x804744ee0 + 0x00042> in <filename unknown>:0

          at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () <0x804744e60 + 0x0001f> in <filename unknown>:0

          at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager+<SendAsyncInternal>c__async4.MoveNext () <0x812594000 + 0x01108> in <filename unknown>:0

        InnerException: System.Net.WebException

        Error: NameResolutionFailure

          at System.Net.HttpWebRequest.EndGetResponse (IAsyncResult asyncResult) <0x8127ef350 + 0x0020d> in <filename unknown>:0

          at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (IAsyncResult iar, System.Func`2 endFunction, System.Action`1 endAction, System.Threading.Tasks.Task`1 promise, Boolean requiresSynchronization) <0x8127eea60 + 0x00093> in <filename unknown>:0

 

2016-10-07 20:24:44.2837 Info HttpServer: HTTP Response 200 to 192.168.1.3. Time: 37ms. http://192.168.1.212:8096/emby/Items/RemoteSearch/Movie

 

 

now i see the NameResolutionFailure but i'm not sure why it is throwing that. nslookup works fine, ping work outbound i even took the url and curled it and it came back with valid response.

[Luke 42085]

Hi. it's due to not being able to reach themoviedb.org. You need to ensure it can access the internet. Perhaps you'll want to check the networking setup that the pbi is running in.

[phynias 0]

Hi. it's due to not being able to reach themoviedb.org. You need to ensure it can access the internet. Perhaps you'll want to check the networking setup that the pbi is running in.

 

yeah like i said nslookup works and so does me manually curling the url from inside the jail that emby is running in. so the network is fine. just seems like emby. 

 # curl "https://api.themoviedb.org/3/configuration?api_key=f6bd687ffa63cd282b6ff2c6877f2669"
{"images":{"base_url":"http://image.tmdb.org/t/p/","secure_base_url":"https://image.tmdb.org/t/p/","backdrop_sizes":["w300","w780","w1280","original"],"logo_sizes":["w45","w92","w154","w185","w300","w500","original"],"poster_sizes":["w92","w154","w185","w342","w500","w780","original"],"profile_sizes":["w45","w185","h632","original"],"still_sizes":["w92","w185","w300","original"]},"change_keys":["adult","air_date","also_known_as","alternative_titles","biography","birthday","budget","cast","certifications","character_names","created_by","crew","deathday","episode","episode_number","episode_run_time","freebase_id","freebase_mid","general","genres","guest_stars","homepage","images","imdb_id","languages","name","network","origin_country","original_name","original_title","overview","parts","place_of_birth","plot_keywords","production_code","production_companies","production_countries","releases","revenue","runtime","season","season_number","season_regular","spoken_languages","status","tagline","title","translations","tvdb_id","tvrage_id","type","video","videos"]}

Edited October 8, 2016 by phynias