robsch 45 Posted January 18, 2014 Posted January 18, 2014 (edited) Hello This is been bothering me, and I am not sure how to resolve this issue? MB3 Server - Version 3.0.5115.35703 Windows 7 x64 I use MakeMKV to rip my discs. I use Media Center Master to tag/rename the MKVs. I then copy them to my MB3 Server. Content ID's from thetvdb.com : Those Obnoxious Aliens TV (TVDB - 75113) Season 2 (TVDB - 39602) Episode 1 (TVDB - 426300) After I do a media scan, it shows the content (Specials/Season 1/Season 2). Season 1 shows up perfectly, all the names and descriptions are correct. When I go into Season 2, it shows all the titles for Season 1, though when I got into the metadata manager, under External Id's it shows the proper TVDB ID's. Anyone have any ideas on how to resolve this? Thanks! - Robert Edited January 17, 2014 by robsch
Luke 42077 Posted January 18, 2014 Posted January 18, 2014 need to see the entire page of the second screnshot, as well as one from season 1 and 2
robsch 45 Posted January 18, 2014 Author Posted January 18, 2014 Here are some better images (and higher Res) (excuse my bad Photoshopping, I had to take 2 screenshots per item) Top Level (The show itself) Season 1 Season 2 Season 1 Episode 1 Season 2 Episode 2 - If you notice the path line, its //<blah>/Those Obnoxious Aliens - S02E01 - The Great Space Matchmaking Operation - Grooms for Lum [1982-04-07].mkv
bigjohn 753 Posted January 18, 2014 Posted January 18, 2014 I created a mock-up folder for this show, put a few sample episode files out there in seasons 1 and 2, and let MBS create all metadata. No problems at all, the episodes are named correctly, IDs are correct, etc. Seems like maybe MCM did something weird with the metadata. I notice that the seasons of the show are titled "Those Obnoxious Aliens" instead of Season 1, Season 2, etc. Something there is causing the seasons to be misidentified, so it certainly would not identify the episodes correctly. If you click Refresh Metadata on the top level of the show (making sure to leave the "Refresh Child Items" box checked), does it change anything? 3
Luke 42077 Posted January 18, 2014 Posted January 18, 2014 I created a mock-up folder for this show, put a few sample episode files out there in seasons 1 and 2, and let MBS create all metadata. No problems at all, the episodes are named correctly, IDs are correct, etc. Seems like maybe MCM did something weird with the metadata. I notice that the seasons of the show are titled "Those Obnoxious Aliens" instead of Season 1, Season 2, etc. Something there is causing the seasons to be misidentified, so it certainly would not identify the episodes correctly. If you click Refresh Metadata on the top level of the show (making sure to leave the "Refresh Child Items" box checked), does it change anything? Wow, thanks for that. That's exactly what I would have had to do.
robsch 45 Posted January 18, 2014 Author Posted January 18, 2014 I pulled the entire folder to my local machine. Removed any bits of meta data, so its just a folder full of MKV files. I then put them back on my MB server, and it let MB do the voodoo that it do, and I have the same results. I did the refresh, with children option as well. I also went and tried to individually refresh since episodes. Any other ideas?
Luke 42077 Posted January 18, 2014 Posted January 18, 2014 review the season numbers of each episode and special using the editor
bigjohn 753 Posted January 18, 2014 Posted January 18, 2014 Did you pull the whole show, or just that one season? You would need to clear out all of the metadata from the top level of the TV show as well as each season. Make sure there are no hidden files either. I don't think MB would name a season with the show title like that.
robsch 45 Posted January 20, 2014 Author Posted January 20, 2014 Update : I pulled the whole show and added it back in this order Added the root folder Then I added the Season 0 folder, and those indexed just fine. Then I added Season 1, those added fine. Then I added Season 2, those had issues. I am going to setup a new MB server, and try to import them into that and see if it creates the same issue.
Luke 42077 Posted January 20, 2014 Posted January 20, 2014 if the problem persists i'll probably have to jump on teamviewer with you and take a look, because your files look fine.
bigjohn 753 Posted January 22, 2014 Posted January 22, 2014 Hey robsch, did you ever figure this out? I'm still wondering what would have caused MBS to show your seasons with the name of the show in stead of season 1, season 2, etc. When you added in each season one at a time, did it show the correct season name in the directory tree of the MBS metadata editor after season 0?
robsch 45 Posted January 24, 2014 Author Posted January 24, 2014 Hey robsch, did you ever figure this out? I'm still wondering what would have caused MBS to show your seasons with the name of the show in stead of season 1, season 2, etc. When you added in each season one at a time, did it show the correct season name in the directory tree of the MBS metadata editor after season 0? I haven't figured it out yet... though with the new TV support; I am going to be doing a fresh install on a new backend that will have my cable cards in it. I will be doing that this weekend (Knock on wood) I will post an update. And No it did not show the "seaosn" I had to rename it to that, it shows as the show name for each season. It seems to only do it for my anime stuff though.... I noticed that MASH, Hogans Heros, Charmed, Coupling, Bewitched were all fine.
bigjohn 753 Posted January 24, 2014 Posted January 24, 2014 Are you using the anime plugin? When I did my test with a mocked-up folder it would not have used the anime plugin.
Koleckai Silvestri 1154 Posted January 24, 2014 Posted January 24, 2014 Are you using the anime plugin? When I did my test with a mocked-up folder it would not have used the anime plugin. In my experience the Anime Plugin isn't doing anything. Not sure what is wrong with my installation. ----- Robsch, Have you tried inputting the IDs by hand, saving and refreshing the Metadata. Tie it to their TV Database ID. I've had good results with that on missmatches.
Starkadius 219 Posted January 24, 2014 Posted January 24, 2014 I can confirm the anime plugin renames the seasons to the series name. I brought this up with the anime plugin developer Aphid here.
bigjohn 753 Posted January 24, 2014 Posted January 24, 2014 I put a fresh copy of the mocked-up show folder on my server, this time with the anime plugin installed. I got the same results that robsch got in his original posts. The anime plugin is what makes the difference. Without the anime plugin installed, my results matched TVDB exactly.
Starkadius 219 Posted January 24, 2014 Posted January 24, 2014 Aphid explains why the anime plugin does this in the link I provided above.
robsch 45 Posted January 24, 2014 Author Posted January 24, 2014 I am (was) using the anime plugin.... I just pulled it out, and tried refreshing the metadata, I tried refreshing the show manually though the metabase, and I tried everything shy of moviing all the movies off the server and back, or just removing MB3 and reinstalling it ?
bigjohn 753 Posted January 24, 2014 Posted January 24, 2014 Yeah, I saw the same thing when I removed the plugin, a refresh didn't do the trick. Try this with one show first as a test. Move the show out of any folder that MB scans. Remove all metadata files that are in the folder. Restart MBServer, run a Scan on the Media Library if yours is not configured to do so on startup. Move the show back into the appropriate place and run another scan. An alternative would be to structure your anime files/folders the way the Anime plugin wants, which I guess means no "season" folders, just everything in one folder and numbered consecutively.
robsch 45 Posted January 25, 2014 Author Posted January 25, 2014 I just tried that, and when it scanned, it at-least picked up the right seasons now.... though it still tags them as "season 2" with Season 1 titles.... So I just removed MB3, and started the installer. (will post and update) when it pulls all my stuff in.
WWWestern 94 Posted January 25, 2014 Posted January 25, 2014 Just remove \data\tmdb-movies\nnn (where nnn is TMDb Id) folder and refresh meta.
Luke 42077 Posted January 25, 2014 Posted January 25, 2014 Just remove \data\tmdb-movies\nnn (where nnn is TMDb Id) folder and refresh meta. can you please stop giving people hack solutions. it will not help anything
WWWestern 94 Posted January 25, 2014 Posted January 25, 2014 Why do you term this a "hack"? This is just flush a cached incorrect data. You look at what people do: to fix one or a few items, they have to reinstall the whole program or remove the entire library db. To cut the curve nail, does not need to cut the whole finger or hand. And it is not true at all that it does "not help anything".
Luke 42077 Posted January 25, 2014 Posted January 25, 2014 We would never build anything with the intention of forcing users to comb through application data files in order to try and resolve a problem. Do you really think it would be designed that way? Everything on the server can be done using the web interface, including resolving these types of problems. You're not helping anybody by giving that kind of advice. Just report the problem, we'll work through it, figure out the real issue and make sure it doesn't happen again. If you just go wipe out application folders nothing will learned and the problem will just come back.
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