Camera upload not working

[deanylev 7]

I have camera upload enabled on my phone and my dad's phone. A few weeks ago I factory reset my phone. I reinstalled the Emby app on it and set everything up as usual. Now my camera upload is not working. It's still working on my dad's phone.

 

I have it enabled in 'Settings, Camera Upload' in the app, and I've set the usual custom folder for where to upload to, yet the photos have not changed since the night I factory reset my phone.

 

Attached is a server log.

server-63610963200.txt

[Luke 42081]

Hi, please run a sync from inside the android app, then provide an app log:

 

https://emby.media/community/index.php?/topic/15638-how-to-report-an-android-problem/

 

Thanks.

[deanylev 7]

Hi, please run a sync from inside the android app, then provide an app log:

 

https://emby.media/community/index.php?/topic/15638-how-to-report-an-android-problem/

 

Thanks.

Hi, how do I run a sync?

[Luke 42081]

The app registers a background sync process with the android environment in order to upload the photos. In order to sync on demand, navigate to system settings -> accounts, then click on the Emby account. Uncheck it, then recheck it, and that will cause the app to manually sync. Then please provide the app log. Thanks !

[deanylev 7]

Ok great, here's an Android log

03051e61-89f4-4180-be5c-1e716edcea09.log

[Luke 42081]

Ok, thanks. I've resolved this for the next release of the app. it will require re-configuring camera upload simply by clicking save on the camera upload configuration screen.