Path or file name too long

[icthusman1 23]

When using the Windows Phone 8 app to load my music collection, the artist view fails to load. The dev directed me to post my server log here. The relevant lines in the log are:

2014-01-16 15:35:32.5794, Error, HttpServer, Error processing request for /mediabrowser/Artists?UserId=f6c51e6fd330e59d16f4cc52886702e1&SortBy=SortName&sortOrder=Ascending&fields=&Filters=&ImageTypes=&recursive=True&MediaTypes=&ExcludeItemTypes=&IncludeItemTypes=&format=json
 The specified path, file name, or both are too long. The fully qualified file name must be less than 260 characters, and the directory name must be less than 248 characters.
 ServiceStack.HttpError
 No Stack Trace Available

 

Everything works just fine in the web interface and the Windows 8 client.

 

Thanks.

[Luke 42077]

we're going to need a full server log. thanks.

[icthusman1 23]

I would be happy to send the whole thing, the only problem is that the log is 60 to 70 megabytes everyday. I just restarted the server and the log immediately grew huge. Seems to be a lot of errors being generated by some Game Resolver. Not sure what that is.

[ebr 16169]

Uninstall GameBrowser.

[Redshirt 1487]

I'd like to see one of those gameresolver errors.

[icthusman1 23]

Uninstall GameBrowser.

As far as I can tell, its not installed.

[icthusman1 23]

I'd like to see one of those gameresolver errors.

 

2014-01-17 00:00:00.1705, Info, App, Start new log file Completed after 0 minute(s) and 0 seconds

2014-01-17 01:32:36.4347, Info, App, IntervalTrigger fired for task: Scan media library

2014-01-17 01:32:36.4347, Info, App, Executing Scan media library

2014-01-17 01:32:36.4606, Info, App, Validating media library

2014-01-17 01:32:36.4606, Error, App, Error in GameResolver resolving C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\root\default\Movies\movies.collection

 Object reference not set to an instance of an object.

 System.NullReferenceException

    at GameBrowser.Resolvers.ResolverHelper.AttemptGetGamePlatformTypeFromPath(String path)

    at GameBrowser.Resolvers.GameResolver.Resolve(ItemResolveArgs args)

    at MediaBrowser.Controller.Resolvers.ItemResolver`1.MediaBrowser.Controller.Resolvers.IItemResolver.ResolvePath(ItemResolveArgs args)

    at MediaBrowser.Server.Implementations.Library.LibraryManager.<>c__DisplayClass1d.<ResolveItem>b__1a(IItemResolver r)

 

2014-01-17 01:32:36.4606, Error, App, Error in GameResolver resolving E:\Videos\Movies

 Object reference not set to an instance of an object.

 System.NullReferenceException

    at GameBrowser.Resolvers.ResolverHelper.AttemptGetGamePlatformTypeFromPath(String path)

    at GameBrowser.Resolvers.GameResolver.Resolve(ItemResolveArgs args)

    at MediaBrowser.Controller.Resolvers.ItemResolver`1.MediaBrowser.Controller.Resolvers.IItemResolver.ResolvePath(ItemResolveArgs args)

    at MediaBrowser.Server.Implementations.Library.LibraryManager.<>c__DisplayClass1d.<ResolveItem>b__1a(IItemResolver r)

 

2014-01-17 01:32:36.4815, Error, App, Error in GameResolver resolving C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\root\default\Music - Mary\music.collection

 Object reference not set to an instance of an object.

 System.NullReferenceException

    at GameBrowser.Resolvers.ResolverHelper.AttemptGetGamePlatformTypeFromPath(String path)

    at GameBrowser.Resolvers.GameResolver.Resolve(ItemResolveArgs args)

    at MediaBrowser.Controller.Resolvers.ItemResolver`1.MediaBrowser.Controller.Resolvers.IItemResolver.ResolvePath(ItemResolveArgs args)

    at MediaBrowser.Server.Implementations.Library.LibraryManager.<>c__DisplayClass1d.<ResolveItem>b__1a(IItemResolver r)

 

2014-01-17 01:32:36.4815, Error, App, Error in GameResolver resolving C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\root\default\Music - Nathan\music.collection

 Object reference not set to an instance of an object.

 System.NullReferenceException

    at GameBrowser.Resolvers.ResolverHelper.AttemptGetGamePlatformTypeFromPath(String path)

    at GameBrowser.Resolvers.GameResolver.Resolve(ItemResolveArgs args)

    at MediaBrowser.Controller.Resolvers.ItemResolver`1.MediaBrowser.Controller.Resolvers.IItemResolver.ResolvePath(ItemResolveArgs args)

    at MediaBrowser.Server.Implementations.Library.LibraryManager.<>c__DisplayClass1d.<ResolveItem>b__1a(IItemResolver r)

 

[Redshirt 1487]

I think you've actually got a super old version of GB installed. Have a look in 

C:\Users\[your account]\AppData\Roaming\MediaBrowser-Server\plugins

and delete the gamebrowser.dll if present.

[icthusman1 23]

I deleted the old plugin. Not sure where it came from as it didn't show up in the settings>> plugins page.

 

Log file is a much more manageable size now. Attaching

 

Thanks for all the help so far, much appreciated.

[Luke 42077]

I'll see if I can look at it for the upcoming server release, so report back after that.

[mary622 0]

Well, you can use long path tool for such issues, as well.