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Video playback stops before end of videos


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Posted

Seems the link just points back to this thread. Probably you wanted to point to a different thread..?

 

His original thread got merged into this one.

Posted

His original thread got merged into this one.

 

I used to think that "thread merging" would be some kind of myth, but now I seem to have become a witness that such magic can really happen from time to time.. :D 

Posted

@@bentoscano can you provide a sample video that exhibits this issue? thanks !

 

 

Hi Luke, many apologies for the delay. As it is occurring with some episodes of a TV show can you confirm whether you would like me to send you the entire file or simply just give you the link.

Posted

A link to what exactly?

Posted

A link to what exactly?

Sorry I should have been more specific, I can upload it to a file sharing site if you wish and send you a link

Posted (edited)

I'm seeing this behavior on my Apple TV as well. Emby is wonderful, so much more enjoyable to administer than Plex. This issue is the only thing standing between me and a Girlfriend Acceptance Factor that will allow be to fully rid our home of the lackluster, closed source, annoyance PMS.

 

Let me know if there's anything I can do to help resolve this. I have logs, example files, and I could probably even setup a dev with an SSH account if that would help.

 

Thanks for all the hard work. I'll definitely be converting my friends and family to Emby in the coming weeks and months.

 

--adam

Edited by voxadam
Posted

As this is related specifically to HLS I was wondering, would it be possible to work around this issue by streaming using a different protocol, temporarily at least.

Posted

hi @@voxadam, thank you for the report. yes, sample videos would be very useful. thanks !

Posted

No problem. I'll test a few files and put something together for you tonight or tomorrow.

Posted

As this is related specifically to HLS I was wondering, would it be possible to work around this issue by streaming using a different protocol, temporarily at least.

 

That's pretty much the only thing Apple supports (that works well in all other areas).

Posted

Is there any progress on this? For me this happens with about every episode I've been watching lately, no matter which series...

Posted

We are actively working on it, thanks.

  • Like 1
Posted

Anything I can do to help? You need any more logs, etc.?

Posted

A sample video would be great, along with what point you started the video from, and a list of any seeking operations you may have done during playback. thanks !

Posted

Here you go:

 

https://www.dropbox.com/s/fej3rr26ofcejoh/The.Big.Bang.Theory.S10E10.1080p.HDTV.X264-DIMENSION.mkv?dl=0

 

The 2nd file played today after a restart of the Emby app. Played manually directly from the series folder without any seeking operations at all. It stopped 52 seconds before the end.

When restarted and fast forward time 17:53, it again stopped but this time 48 seconds before the end.

 

This file plays well on the iOS app and the Windows UWP app.

 

ATV 1.0.16

Server: 3.2.0.0

Posted

I'm guessing on iOS it is doing a full transcode? Can you supply comparison logs between apple tv and iOS because I would have expected consistent behavior between them. Thanks.

Posted

If you tell me how to do that, then yes, sure :)

 

Will be after the weekend though.

  • 2 weeks later...
Posted (edited)

Has there been any progress on this?

 

Almost all scene releases stop a good 5 minutes before the end of the episode. Sometimes a resume point is created, sometimes not. Even when a resume point is created, it plays for 5 seconds then stops again. If there is no resume point, when you try skipping to the right time point it often exits back to the previous screen. This is becomingly extremely tedious. Playing on an iOS often has no problems, but when trying to use airplay to play it through the appletv it will stop again.

Edited by lordCONAN
  • 3 weeks later...
Posted

I just wanted to see if any progress has been made on this issue.  We've quit using our AppleTVs and gone back to our Rokus, but I fired up the AppleTV yesterday and had the same issue happen.

legallink
Posted

@@Luke this started happening to me in the latest server release but not previously.

Posted

This is primarily affecting Apple devices. The latest beta server has a fix that can be tested in iOS safari. We will apply it to Apple TV soon. Thanks.

Posted

Ok, if you have the latest beta server, just restart the app and this will be available for testing. thanks.

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