library scan getting stuck at 58%

[runtimesandbox 171]

Library scan has been stuck at 58% for the last week. it won't stop either when I try to cancel it. Same happens after a server restart. 

Where do I look in the logs for any information as to why?

 

Server Version 3.0.7200.0

[Luke 42077]

Hi there, we're sorry to hear about this. In order to best help you with this, please provide the information requested in how to report a problem. Thanks !

[runtimesandbox 171]

is that an automatic reply?  I don't know what logs are needed

Edited September 22, 2016 by spudy12

[Luke 42077]

The ones from the time you observed the problem. Instructions on how to locate them can be found in the link above. Thanks !

[runtimesandbox 171]

Hi Luke

 

I can find the logs fine. I do not want to upload the entire log.

 

What am i looking for in the log?

Thanks

[Luke 42077]

I need to see them in order to offer any sort of guidance, thanks.

[runtimesandbox 171]

PM'd you a log

 

[Luke 42077]

Ok I see the log. It looks normal to me, but please be aware that we have not tested mono 4.6 yet. Also please try removing all plugins and seeing if the issue persists with just the core server. thanks.

[runtimesandbox 171]

So I haven't been around much recently. Finally got round to updating my ubuntu server and installing the latest mono and emby and the issue seems to be fixed. Not sure what has changed but the library scan now completes

[Luke 42077]

Thanks for reporting back.

[Luke 42077]

There's an issue that's been identified with the library scan and music libraries causing it to get stuck, and this has been resolved for the next release of Emby Server. The workaround for now is disabling the music brainz metadata provider for albums and artists. Thanks.