Slow interface on DS414

[solabc16 379]

Hi @@MikeyMan

 

Thanks for the update, keep us posted. It's taken a bit of work to get Mono 4.6 running well on the ARM based systems.

 

That's the change between the 3.1.2.0-1 and 3.1.2.0-2 packages.

 

If possible, I'd appreciate if you could run the diagnostics followed by the send logs utilities detailed on the Wiki: https://github.com/MediaBrowser/Wiki/wiki/Synology-:-Help-and-Support

 

Best

- James

[MikeyMan 8]

just ran the diagnostics... Don't really understand how i can point you to them tough...

Its called rundiags_20161230T200040UTC.log, but its stored on my nas.

Edited December 30, 2016 by MikeyMan

[solabc16 379]

Hello @@MikeyMan

 

If you run the 'send logs' utility, that will send the diagnostics across.

 

I just need the file reference it will give you at the end.

 

- James

[MikeyMan 8]

getting an error while sending @@solabc16 :

 

 

 

tr: write error: Broken pipe
tr: write error

********************************************************************************
Script invoked as [./sendlogs] by [root].
File Version : 3.1.2.0-2
********************************************************************************

This script will collect support logs into a single compressed archive and send
them to Emby over a HTTPS connection to assist with support issues, future
developemnts and package improvements. PLEASE ONLY USE AS DIRECTED BY SUPPORT

Type [yes] and press return to continue: yes

ERROR: Confirmation not given to proceed, exiting script.

Edited December 30, 2016 by MikeyMan

[solabc16 379]

Hi @@MikeyMan

 

From the above, it looks like there was some unexpected data either sent to (copy/paste?) or already in the terminal buffer.

 

That's why you're seeing the 'tr: write error: Broken pipe'.

 

Can you try it again...

 

- James

[MikeyMan 8]

@@solabc16

 

ahem... It seems that telnet and ssh are not the same :X

 

the filename is sendlogs_NAS_synology_armadaxp_ds414_20161231T085246UTC.tgz

 

edit: the delay is still there, but it has improved a lot! Thanks for your hard work!

To clarify; it takes around 5 seconds after entering the "Friends" folder before i see the Seasons.

Edited December 31, 2016 by MikeyMan

[solabc16 379]

Hi @@MikeyMan

 

Thanks for the update and getting the logs across.

 

I've taken a look through and everything looks good, all of the platform updates are working as intended.

 

How does the 5s you are seeing now compare to the previous release (3.0.8500)?

 

Best

- James

[MikeyMan 8]

Its heaps better! Think it's gone from 15 to 5 secs

[Luke 42077]

Thanks for reporting back.

[solabc16 379]

Thanks @MikeyMan, good to hear we've taken a good step in the right direction.

 

- James