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Emby Dashboard in Chinese?


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Posted

Hey guys,

 

I haven't changed any settings in months.

 

Real odd one here. Opened up the emby dashboard after about a week and the whole thing is in chinese, I have checked the language settings and they are in english.

To clarify, i would prefer english

 

Is this an Emby problem or a windows language issue? nothing else in windows displays the same problem.

 

57e1250c33b6a_emby.jpg

 

Posted

Interesting. does it happen in other browsers. if you right click, view source, what does the first line say with the opening

Posted

Hi Luke,

 

Yes it was the same in chrome, Firefox and IE.

 

Even using the Emby iPhone app and looking at your dashboard had the same results.

 

I'm working now, but I'll have a chance to look at the HTML in about 4 Hours.

Posted

Luke,

 

Here is the top line in Emby

 

<html data-culture="en-GB" lang="en" class="preload">

 

No idea whats going on.

Happy2Play
Posted

Can you post a server log.

Happy2Play
Posted

When did this start showing wrong language?  Does toggling to a different Preferred display language work? 

Posted (edited)

I don't know exactly when it started happening. It would have to be during the last week at least.

 

No toggling the preferred language does not do anything unfortunately.

 

Could it be something viral that could have infected my server and changed a windows setting or something like that.

What relationships does the text affected have with anything inside or outside of emby?

Edited by philman84
Posted

Ok traced it back a little further, language problem seems to be tied up with profiles.

when I logged out of my admin profile into another profile, the chinese language problem went away.

 

Logged back into my main admin profile, problem was back again.

 

Thoughts?

Posted

Ok traced it back a little further, language problem seems to be tied up with profiles.

when I logged out of my admin profile into another profile, the chinese language problem went away.

 

Logged back into my main admin profile, problem was back again.

 

Thoughts?

 

You could create a new ADMIN profile and when you're happy that it's all working, delete the old ADMIN profile.

 

Just a thought.

  • Like 1
Posted (edited)

You could create a new ADMIN profile and when you're happy that it's all working, delete the old ADMIN profile.

 

Just a thought.

 

Agree, that would be the easy thing to do, ill probably just do that to get by.

 

But if you always find a work around for a problem and never report it or fix it, then this great software platform we use won't improve :)

 

Edit : New profile and deleting troublesome one does solve the problem.

Edited by philman84
  • Like 2
Posted

Agree, that would be the easy thing to do, ill probably just do that to get by.

 

But if you always find a work around for a problem and never report it or fix it, then this great software platform we use won't improve :)

 

Edit : New profile and deleting troublesome one does solve the problem.

 

You tell him !

Posted

You tell him !

Thanks for your help!

Happy2Play
Posted

Does your system have more than one preferred language? Control Panel\Clock, Language, and Region\Language

Posted

Agree, that would be the easy thing to do, ill probably just do that to get by.

 

But if you always find a work around for a problem and never report it or fix it, then this great software platform we use won't improve :)

 

Edit : New profile and deleting troublesome one does solve the problem.

 

Glad to hear you have a fix in place.

 

Possibly one of those "one-off" type of issues.

Happy2Play
Posted

Did you recently get the Windows 10 Anniversary update?  Not like Windows hasn't corrupted user profiles before though.

  • Like 1
  • 2 weeks later...
Posted

Unfortunately, I experienced the exact same issue. For me, it occurred sometime between September 27, and the 29th. I was using the web client to listen to music at work on the 27th, and most everything was in Simplified Chinese late on the 28th. I saw this thread on the 29th and pulled my logs which I've attached below (they were big enough that I had to zip them, sorry). Just like philman84, I didn't have any luck with the display language. I used the workaround mentioned above (creating a new Admin User) and it did resolve the issue. Another thing that is worth noting is that while the web client gave me Chinese, the Roku client was displaying in English.

 

Hope this helps find the problem.

 

Images below from firefox and edge browsers on two different machines (windows 7 client and windows 10 server).

 

57eeacc78e9b4_Emby2a.png

 

 

57eeae19f10eb_Emby1a.png

 

Emby Server Logs.zip

Posted

Unfortunately, I experienced the exact same issue. For me, it occurred sometime between September 27, and the 29th. I was using the web client to listen to music at work on the 27th, and most everything was in Simplified Chinese late on the 28th. I saw this thread on the 29th and pulled my logs which I've attached below (they were big enough that I had to zip them, sorry). Just like philman84, I didn't have any luck with the display language. I used the workaround mentioned above (creating a new Admin User) and it did resolve the issue. Another thing that is worth noting is that while the web client gave me Chinese, the Roku client was displaying in English.

 

Hope this helps find the problem.

 

Images below from firefox and edge browsers on two different machines (windows 7 client and windows 10 server).

 

57eeacc78e9b4_Emby2a.png

 

 

57eeae19f10eb_Emby1a.png

 

Can you browse to this folder

C:\Users\Aaron\AppData\Roaming\MediaBrowser-Server\System\dashboard-ui\strings

Then check the language file for your configured language. Does it have chinese contents?

Posted

Thanks, Luke. I will check when I get home from work.

Posted

Ouch, I just realized that having created a new Admin account and deleting the old one I just lost all of my playlists, ratings, and favorites. Wasn't thinking things through I guess. 

Posted

Hmm.. Looks normal to me. The modified date on all files in this directory is 9/17/2016, so it doesn't look like any of them were changed during the time period in which the problem happened. Sorry it's not more helpful.

en-US.zip

Posted

If you change the language setting to something else, does it remain in Chinese?

Posted

Unfortunately, I've already deleted the user account that was displaying the problem. If I remember correctly, when I tried to change the language before I deleted the user, it had no effect. It would stay Chinese no matter what I selected. It was very difficult trying to find the option to change the language when all of the menus were in Chinese, so I'm not 100% sure I was doing it correctly. Sorry. I shouldn't have been so quick to delete the account, but I was in a hurry to resolve the issue because I wanted to use the system at a party this weekend. I certainly didn't think it through.

Posted

That's OK. Thanks for reporting back.

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