Android seek bar resets to 0:00 after FF

[dennyreiter 1]

For the last week or so, whenever I seek forward in a video, the time bar goes back to 0:00, even though it fasts forwards properly.  I've duplicated this behavior between two different (Linux) servers and and both a Galaxy S7 and a Galaxy View tablet.

 

Android app version 2.7.55, but was also present on 2.7.50

Emby server version 3.1.143.0

 

 

Thanks

 

6e74cc12-07a0-4903-83ef-6af1d9ef61fb.log

[Luke 42077]

Hi, can you try the latest version of the app, 2.7.82? Thanks !

[dennyreiter 1]

Sorry, I guess I'm an idiot.  I looked in the play store instead of in the Application manager.  This is 2.7.82

[Luke 42077]

Ok, thanks. We'll look into it.

[seanbuff 1315]

Yes this also happening for me too in v2.7.83

 

Let me know if you need some logs.

[Luke 42077]

I've pushed 2.7.84 to the open beta with a fix for this. Please try it out when you have a chance. Thanks.

[rikiwi 32]

Thanks so much Luke - Version 2.7.84
This was driving me insane, especially when trying to skip ads in my recorded TV.

I can confirm that this is now working perfectly on my Sony Z3 phone and my old Nexus 7 tablet.

[Luke 42077]

Thanks for confirming.

[dennyreiter 1]

That did it. Thanks!

[Kimballslice1890 8]

I have had the Emby app for a few months now. The server is completely up to date. The app is updated always as soon as new release hits play store. My phone is a Nexus 5x. I have tried this on my Nexus 7 2013 tablet as well. I can watch movies/shows but I cannot fast forward, rewind, or click and drag to a different point on the show. What will happen is i will drag and it will show me the time i dragged to, nothing happens. I hit pause then play and it jumps back to where i was, sometimes it just starts the video over. This is very irritating and has caused me to have to setup a Plex server just for my android device. I am using the free version the Emby server, I am hesitant to invest in the premier for this reason. The Emby app was paid and unlocked. I have searched the forums and cannot find anything about this. please help!

 

this occurs on Android 5.1.1, 6.0, 6.0.1, 7.0

[Luke 42077]

hi, welcome. i actually have both devices for testing and haven't seen this issue. please provide the information requested in how to report a media playback issue. thanks !

[Kimballslice1890 8]

Just so they were fresh. I loaded an episode of archer. Tried drag the bar to a later point in the show, it acknowledges that I do this but nothing happens. If I hit pause then play on the android app itself it jumps back to where it was playing from initially. Idk if it makes a difference, but I only have HTTPS ports open for access outside of my LAN.

Emby Logs.zip

[Luke 42077]

Are you using a custom ssl cert or the default self signed cert?

[Kimballslice1890 8]

everything is default

[Kimballslice1890 8]

Could this be related to me using the free version and not the paid version? or is that not an issue?

[Luke 42077]

No that's not related. I do see some server-side ssl errors so i'll have to see what's going on there. thanks.

[Kimballslice1890 8]

okay thank you for your help

[stelle007 1]

I still have this issue.

I can't seek on android app when using SSL, I'm on app version 2.7.89, and server version 3.0.7200.0.

It works fine on non ssl.

Please assist.

 

EDIT: Moved to newer post: https://emby.media/community/index.php?/topic/39388-cannot-fast-forward-rewind-or-seek/?hl=seek

Edited September 29, 2016 by stelle007

[stelle007 1]

I also have this issue.

I can't seek on android app when using SSL, I'm on app version 2.7.89, and server version 3.0.7200.0. Nexus 5x Nougat.

It works fine on non ssl.

Please assist.

[Luke 42077]

I also have this issue.

I can't seek on android app when using SSL, I'm on app version 2.7.89, and server version 3.0.7200.0. Nexus 5x Nougat.

It works fine on non ssl.

Please assist.

 

Hi, I will respond to that here:

https://emby.media/community/index.php?/topic/39695-losing-https-need-to-restart-service/&do=findComment&comment=371598

 

Thanks.

[stelle007 1]

Hi, I will respond to that here:

https://emby.media/community/index.php?/topic/39695-losing-https-need-to-restart-service/&do=findComment&comment=371598

 

Thanks.

Thanks, but that post is about loosing connection to https, I also experience that issue, but the seek issue persists on https even though https is still responding. Also, I don't see an answer to https stops responding in there ither.

 

Please help. 

[Luke 42077]

The answer is that the mono runtime used by the server currently only supports up to TLS 1.0, and for some devices that need TLS 1.2 this may cause a problem. The SSL in the video player is different than browsing the app.

 

The recently released mono 4.6 now supports TLS 1.2, and we will begin testing that soon:

 

http://www.mono-project.com/docs/about-mono/releases/4.6.0/

 

Thanks.

[stelle007 1]

The answer is that the mono runtime used by the server currently only supports up to TLS 1.0, and for some devices that need TLS 1.2 this may cause a problem. The SSL in the video player is different than browsing the app.

 

The recently released mono 4.6 now supports TLS 1.2, and we will begin testing that soon:

 

http://www.mono-project.com/docs/about-mono/releases/4.6.0/

 

Thanks.

Great, thank you.

I found a workaround by putting a reverse proxy in front, and do URL rewrite from HTTPS to http, this worked perfectly.

[Luke 42077]

Well done.