Cannot Log on manually

[dukejames 3]

Hello,

 

I'm testing out the new Emby Theater Universal App and can't log on manually.

 

I've tried it against 2 different Emby Servers, one running on Windows (Local PC) and another on a Ubuntu Server. After entering the DNS Name, I.P. or web address (excluding port in the URL, I always get an error. When connecting to the local system, it takes about 10 seconds until it tiimesout with the error:

"We're unable to connect to the server right now. Please ensure it is running and try again."

Trying to connect to the Ubuntu server throws the same error. I saw the same complaint in the Windows Store review and in the forums. However the user said when he used the DDNS name, it worked. I don't use this feature though. Although I doubt it would be of consequence, I tried turning off the Windows Firewall when trying to connect locally.

 

Does anyone know why I can't log on? I've attached a log as reference.

 

Thanks!

Log.txt

Edited September 10, 2016 by dukejames

[Luke 42078]

Thanks for the report. It's being looked into. Workaround for right now is using your external address.

[dukejames 3]

Thanks but that's not working. i guess I've got the loopback issue. I'll wait for the next update and try again.

[dukejames 3]

I can now connect to an Emby Server on the network, but not to an Emby Server (localhost) installed on the same PC with Emby Theater installed. Is this a known issue?

[Luke 42078]

I can now connect to an Emby Server on the network, but not to an Emby Server (localhost) installed on the same PC with Emby Theater installed. Is this a known issue?

 

http://emby.media/community/index.php?/topic/4360-howto-runnning-server-and-app-on-the-same-machine/

[Guest asrequested]

Loopback is automatically enabled when I start the app. Isn't that how it's supposed to be?

[dukejames 3]

Luke - Wow! I avoided Windows 8 and didn't realize this limitation. Thanks again Luke! It's working now!

[rmarcuse 6]

Followed your directions Luke and it's working now.  Thanks.