Jump to content

Sync ate my entire data plan


Recommended Posts

icthusman1
Posted

I set a TV episode on Sync to test out the new Emby app on my Lumia 950 XL. The episode was ~3.5GBs. It never finished over multiple days and ate through 10GBs of cellular data and ~23GBs on Wi-Fi. I now have an extra $30 on my cellular plan because AT&T auto added 2 1GB data buckets in the middle of the night as Emby chewed through data.

 

@@7illusions while I love the new app, this has got to be fixed ASAP!!!!! I have now deleted the Sync job so I don't get anymore charges this month.

!57b32e426d8e5_wp_ss_20160816_0001.png

57b32e5f6837e_wp_ss_20160816_0002.png

7illusions
Posted

Sorry for the inconvenience, I will look at it at once and see what's wrong.

icthusman1
Posted

Any logs I can send you?

7illusions
Posted

Found part of the problem, and a fix. But will need some more debugging to figure out why it hasn't finished the file transfer.

icthusman1
Posted

Found part of the problem, and a fix. But will need some more debugging to figure out why it hasn't finished the file transfer.

Good to hear. Is there also a switch you could add to not allow sync on limited data plans/sync on Wi-Fi only? That would have prevented this whole issue.

7illusions
Posted

That was added a few minute ago. :)

  • Like 2
icthusman1
Posted

That was added a few minute ago. :)

I knew I liked you.

  • Like 3
7illusions
Posted

New version, 4.0.101, is rolling out in store.

Should fix the transfer issue and has the "Only sync on local network"-option.

  • Like 3
icthusman1
Posted

New version, 4.0.101, is rolling out in store.

Should fix the transfer issue and has the "Only sync on local network"-option.

I assume that is a fancy way of saying "only sync on Wi-Fi"? Or does it mean only when on your Emby server's home network?

 

Also, I created a separate thread for this that has seen no response so I will post it here as well. Can you fix this on mobile?

57b7221e028b7_wp_ss_20160819_0001.png

7illusions
Posted

Well, on mobile it means only wifi. ;) On a laptop with Cellular, wifi and wired connection it means wifi or wired..

 

Yes, that issue is on my todo list.. But tapping the header instead of swiping makes it look ok, which puzzles me..

icthusman1
Posted

Well, on mobile it means only wifi. ;) On a laptop with Cellular, wifi and wired connection it means wifi or wired..

 

Yes, that issue is on my todo list.. But tapping the header instead of swiping makes it look ok, which puzzles me..

That makes sense. Now I get why you named it that way.

 

Huh, that's kind of funny. Also just noticed that the update this morning reset my Sync path.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...