Unable to forward and resume the MKV movies

[tstk2013 0]

For some reason I cannot fast forward and resume the MKV file movies.  The AVI file movies are working fine.

[Luke 42080]

Hi there, welcome. We're very sorry to hear about this. In order to best help you, please provide the info requested in how to report a media playback issue. Thanks!

[tstk2013 0]

Here are the logs, thanks for your help and your time.

Server -logs.zip

WMC - Logs.zip

[Luke 42080]

Hi, thanks for the logs. Can you also offer a little more discussion? What Emby app are you trying to play from? Thanks.

[tstk2013 0]

I am still using Windows 8.1 with Windows Media Player and Emby for WMC version 3.0.302.0.  Thanks,

[tstk2013 0]

I have two PCs with same set and they both have the same issue.

[tstk2013 0]

I mean Windows 8.1 with Windows Media Center

[Luke 42080]

Ok, I would suggest installing LAV filters. Let me just tell you how things work with Emby for Windows Media Center because I'm sure your natural assumption is that there is something wrong with Emby here. But we are in fact just handing the video off to Windows Media Center and it is responsible for audio and video playback, so there's really nothing that Emby can do to influence your ability to fast forward and resume.

 

The reason I'm suggesting LAV filters is because it will increase the capabilities of Windows Media Player which may help with this issue.

 

Alternatively, you might consider taking a look at Emby Theater:

 

http://emby.media/community/index.php?/blog/1/entry-290-introducing-the-new-emby-theater-for-windows-and-the-web/

[tstk2013 0]

I already have Shark007 installed.  I reason I still using WMC because I watch and record TV show by using WMC.  Do you have any idea what LAV filters I should install?  Thanks, 

[Luke 42080]

Well, this will probably conflict with shark. it's been a few years since i have dealt with these. someone like @@Ian-Highlander or @@pr3dict might have more up to date tips and tricks.

 

If it were me I would drop shark and install all of LAV, but I don't want to send you down a path that might negatively affect the rest of your system.

[Guest asrequested]

If it were me I would drop shark and install all of LAV, but I don't want to send you down a path that might negatively affect the rest of your system.

 

I agree with Luke. I believe LAV would be an improvement over Shark, especially if you're playing HEVC files. I don't think it would be a problem if you uninstalled shark and installed LAV. You could install both and use the codectweaktool (if you feel confident enough) to select which plays what.

[Ian-Highlander 147]

Well, this will probably conflict with shark. it's been a few years since i have dealt with these. someone like @@Ian-Highlander or @@pr3dict might have more up to date tips and tricks.

 

If it were me I would drop shark and install all of LAV, but I don't want to send you down a path that might negatively affect the rest of your system.

Although a default LAV installation seems to be the favoured method on here by most people, I've used Shark's codecs on all my media centers for years and never had a problem playing anything I throw at them. I'm currently running two Windows 10 PCs with version 11 of the WMC "hack" and Emby for WMC as well as using WMC's live and recording TV functionality with PCI-E tuner cards and all with Sharks codecs installed.

 

I posted some screenshots of my Shark settings a while back here http://emby.media/community/index.php?/topic/31127-windows-10-media-center-crashes-not-responding-after-playing-mor-ethan-one-file/&do=findComment&comment=301113 these settings allow me to play anything I've tried successfully and never noticed any issues with FF or RWD.

 

If you do go down the road of using Shark's codecs, just be a little careful installing them as it tries to get you to install a couple of bits of crap at the beginning of the installer that you don't need.

Edited August 9, 2016 by Ian-Highlander

[Filippus 0]

Some movies and episodes just doesn't work playing, I navigate to the file, press play and then an error pops up saying:

 

"Video Error

There was an error playing the video."

 

and then a OK button.

 

And regardless how many times you try it doesn't work, if you rescan it still doesn't work on those specific movies mind you, at all. No matter how many times I re add all the libraries I still get some randomly selected movies and episodes that doesn't work for no reason.

http://i.imgur.com/5zuC97a.png

http://localhost:8096/emby/videos/9de186426c15ff03c474f7343a4fcbb7/stream.mkv?DeviceId=1ad2ad22f0c14afb183bd23c5daa61aa&MediaSourceId=9de186426c15ff03c474f7343a4fcbb7&VideoCodec=h264&AudioCodec=mp3,aac&AudioStreamIndex=1&VideoBitrate=1535872000&AudioBitrate=128000&MaxAudioChannels=6&Level=51&Profile=high&PlaySessionId=ea841a9c407a4a26b2ca525917a10bce&api_key=68fc99872c9b45c59dcc357c2cded23f&CopyTimestamps=true&ForceLiveStream=false&EnableSubtitlesInManifest=false

{"Protocol":"File","Id":"9de186426c15ff03c474f7343a4fcbb7","Path":"D:\\Movies\\Filmer-Serier\\Movies\\Comedy\\Neighbors.2.Sorority.Rising.2016.HC.HDRip.XViD.AC3-ETRG\\Neighbors.2.Sorority.Rising.2016.HC.HDRip.XViD.AC3-ETRG.avi","Type":"Default","Container":"avi","Name":"480P/MPEG4/AC3","RunTimeTicks":54707570000,"ReadAtNativeFramerate":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"RequiresOpening":false,"RequiresClosing":false,"VideoType":"VideoFile","MediaStreams":[{"Codec":"mpeg4","CodecTag":"XVID","TimeBase":"1001/24000","CodecTimeBase":"1001/24000","IsInterlaced":false,"BitRate":2115499,"RefFrames":1,"IsDefault":false,"IsForced":false,"Height":304,"Width":720,"AverageFrameRate":23.97602,"RealFrameRate":23.97602,"Profile":"Advanced Simple Profile","Type":"Video","AspectRatio":"2.35:1","Index":0,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"PixelFormat":"yuv420p","Level":5,"IsAnamorphic":false},{"Codec":"ac3","TimeBase":"1/16000","CodecTimeBase":"1/48000","DisplayTitle":"Dolby Digital stereo","IsInterlaced":false,"ChannelLayout":"stereo","BitRate":128000,"Channels":2,"SampleRate":48000,"IsDefault":false,"IsForced":false,"Type":"Audio","Index":1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Level":0}],"PlayableStreamFileNames":[],"Formats":[],"Bitrate":2252961,"RequiredHttpHeaders":{}}

C:\Users\Filippos\AppData\Roaming\Emby-Server\ffmpeg\20160410\ffmpeg.exe -fflags +genpts -i file:"D:\Movies\Filmer-Serier\Movies\Comedy\Neighbors.2.Sorority.Rising.2016.HC.HDRip.XViD.AC3-ETRG\Neighbors.2.Sorority.Rising.2016.HC.HDRip.XViD.AC3-ETRG.avi" -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_qsv -force_key_frames "expr:gte(t,n_forced*5)" -vf "scale=trunc(min(max(iw\,ih*dar)\,1280)/2)*2:trunc(ow/dar/2)*2" -copyts -avoid_negative_ts disabled -start_at_zero -preset 7 -look_ahead 0 -b:v 2115499 -maxrate 2115499 -bufsize 4230998 -vsync -1 -profile:v high -level 5.1 -map_metadata -1 -threads 0 -codec:a:0 libmp3lame -ac 2 -ab 128000 -af "aresample=async=1" -y "C:\Users\Filippos\AppData\Roaming\Emby-Server\transcoding-temp\4cce44ce6f537a656c2095fc4c8f4883.mkv"


ffmpeg version N-79277-g0c90b2e Copyright (c) 2000-2016 the FFmpeg developers
  built with gcc 5.3.0 (GCC)
  configuration: --enable-gpl --enable-version3 --disable-w32threads --enable-avisynth --enable-bzlib --enable-fontconfig --enable-frei0r --enable-gnutls --enable-iconv --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libfreetype --enable-libgme --enable-libgsm --enable-libilbc --enable-libmodplug --enable-libmfx --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-libopus --enable-librtmp --enable-libschroedinger --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvo-amrwbenc --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxavs --enable-libxvid --enable-libzimg --enable-lzma --enable-decklink --enable-zlib
  libavutil      55. 20.100 / 55. 20.100
  libavcodec     57. 34.100 / 57. 34.100
  libavformat    57. 32.100 / 57. 32.100
  libavdevice    57.  0.101 / 57.  0.101
  libavfilter     6. 41.100 /  6. 41.100
  libswscale      4.  1.100 /  4.  1.100
  libswresample   2.  0.101 /  2.  0.101
  libpostproc    54.  0.100 / 54.  0.100
Input #0, avi, from 'file:D:\Movies\Filmer-Serier\Movies\Comedy\Neighbors.2.Sorority.Rising.2016.HC.HDRip.XViD.AC3-ETRG\Neighbors.2.Sorority.Rising.2016.HC.HDRip.XViD.AC3-ETRG.avi':
  Metadata:
    encoder         : VirtualDubMod 1.5.10.2 (build 2540/release)
  Duration: 01:31:10.76, start: 0.000000, bitrate: 2252 kb/s
    Stream #0:0: Video: mpeg4 (Advanced Simple Profile) (XVID / 0x44495658), yuv420p, 720x304 [SAR 1:1 DAR 45:19], 2115 kb/s, 23.98 fps, 23.98 tbr, 23.98 tbn, 23.98 tbc
    Stream #0:1: Audio: ac3 ([0] [0][0] / 0x2000), 48000 Hz, stereo, fltp, 128 kb/s

[Luke 42080]

 

Some movies and episodes just doesn't work playing, I navigate to the file, press play and then an error pops up saying:

 

"Video Error

There was an error playing the video."

 

and then a OK button.

 

And regardless how many times you try it doesn't work, if you rescan it still doesn't work on those specific movies mind you, at all. No matter how many times I re add all the libraries I still get some randomly selected movies and episodes that doesn't work for no reason.

http://i.imgur.com/5zuC97a.png

http://localhost:8096/emby/videos/9de186426c15ff03c474f7343a4fcbb7/stream.mkv?DeviceId=1ad2ad22f0c14afb183bd23c5daa61aa&MediaSourceId=9de186426c15ff03c474f7343a4fcbb7&VideoCodec=h264&AudioCodec=mp3,aac&AudioStreamIndex=1&VideoBitrate=1535872000&AudioBitrate=128000&MaxAudioChannels=6&Level=51&Profile=high&PlaySessionId=ea841a9c407a4a26b2ca525917a10bce&api_key=68fc99872c9b45c59dcc357c2cded23f&CopyTimestamps=true&ForceLiveStream=false&EnableSubtitlesInManifest=false

{"Protocol":"File","Id":"9de186426c15ff03c474f7343a4fcbb7","Path":"D:\\Movies\\Filmer-Serier\\Movies\\Comedy\\Neighbors.2.Sorority.Rising.2016.HC.HDRip.XViD.AC3-ETRG\\Neighbors.2.Sorority.Rising.2016.HC.HDRip.XViD.AC3-ETRG.avi","Type":"Default","Container":"avi","Name":"480P/MPEG4/AC3","RunTimeTicks":54707570000,"ReadAtNativeFramerate":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"RequiresOpening":false,"RequiresClosing":false,"VideoType":"VideoFile","MediaStreams":[{"Codec":"mpeg4","CodecTag":"XVID","TimeBase":"1001/24000","CodecTimeBase":"1001/24000","IsInterlaced":false,"BitRate":2115499,"RefFrames":1,"IsDefault":false,"IsForced":false,"Height":304,"Width":720,"AverageFrameRate":23.97602,"RealFrameRate":23.97602,"Profile":"Advanced Simple Profile","Type":"Video","AspectRatio":"2.35:1","Index":0,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"PixelFormat":"yuv420p","Level":5,"IsAnamorphic":false},{"Codec":"ac3","TimeBase":"1/16000","CodecTimeBase":"1/48000","DisplayTitle":"Dolby Digital stereo","IsInterlaced":false,"ChannelLayout":"stereo","BitRate":128000,"Channels":2,"SampleRate":48000,"IsDefault":false,"IsForced":false,"Type":"Audio","Index":1,"IsExternal":false,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Level":0}],"PlayableStreamFileNames":[],"Formats":[],"Bitrate":2252961,"RequiredHttpHeaders":{}}

C:\Users\Filippos\AppData\Roaming\Emby-Server\ffmpeg\20160410\ffmpeg.exe -fflags +genpts -i file:"D:\Movies\Filmer-Serier\Movies\Comedy\Neighbors.2.Sorority.Rising.2016.HC.HDRip.XViD.AC3-ETRG\Neighbors.2.Sorority.Rising.2016.HC.HDRip.XViD.AC3-ETRG.avi" -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_qsv -force_key_frames "expr:gte(t,n_forced*5)" -vf "scale=trunc(min(max(iw\,ih*dar)\,1280)/2)*2:trunc(ow/dar/2)*2" -copyts -avoid_negative_ts disabled -start_at_zero -preset 7 -look_ahead 0 -b:v 2115499 -maxrate 2115499 -bufsize 4230998 -vsync -1 -profile:v high -level 5.1 -map_metadata -1 -threads 0 -codec:a:0 libmp3lame -ac 2 -ab 128000 -af "aresample=async=1" -y "C:\Users\Filippos\AppData\Roaming\Emby-Server\transcoding-temp\4cce44ce6f537a656c2095fc4c8f4883.mkv"


ffmpeg version N-79277-g0c90b2e Copyright (c) 2000-2016 the FFmpeg developers
  built with gcc 5.3.0 (GCC)
  configuration: --enable-gpl --enable-version3 --disable-w32threads --enable-avisynth --enable-bzlib --enable-fontconfig --enable-frei0r --enable-gnutls --enable-iconv --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libfreetype --enable-libgme --enable-libgsm --enable-libilbc --enable-libmodplug --enable-libmfx --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-libopus --enable-librtmp --enable-libschroedinger --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvo-amrwbenc --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxavs --enable-libxvid --enable-libzimg --enable-lzma --enable-decklink --enable-zlib
  libavutil      55. 20.100 / 55. 20.100
  libavcodec     57. 34.100 / 57. 34.100
  libavformat    57. 32.100 / 57. 32.100
  libavdevice    57.  0.101 / 57.  0.101
  libavfilter     6. 41.100 /  6. 41.100
  libswscale      4.  1.100 /  4.  1.100
  libswresample   2.  0.101 /  2.  0.101
  libpostproc    54.  0.100 / 54.  0.100
Input #0, avi, from 'file:D:\Movies\Filmer-Serier\Movies\Comedy\Neighbors.2.Sorority.Rising.2016.HC.HDRip.XViD.AC3-ETRG\Neighbors.2.Sorority.Rising.2016.HC.HDRip.XViD.AC3-ETRG.avi':
  Metadata:
    encoder         : VirtualDubMod 1.5.10.2 (build 2540/release)
  Duration: 01:31:10.76, start: 0.000000, bitrate: 2252 kb/s
    Stream #0:0: Video: mpeg4 (Advanced Simple Profile) (XVID / 0x44495658), yuv420p, 720x304 [SAR 1:1 DAR 45:19], 2115 kb/s, 23.98 fps, 23.98 tbr, 23.98 tbn, 23.98 tbc
    Stream #0:1: Audio: ac3 ([0] [0][0] / 0x2000), 48000 Hz, stereo, fltp, 128 kb/s

 

This is unrelated to this thread, but you might try disabling quick sync (which you agreed advised to do when you enabled it, if running into any problems).

[Filippus 0]

This is unrelated to this thread, but you might try disabling quick sync (which you agreed advised to do when you enabled it, if running into any problems).

Are you talking about Intel Quick Sync hardware acceleration?

If so, I already turned it off and it worked.

Edited August 10, 2016 by Filippus

[Luke 42080]

Well done. Thanks for reporting back.

[tstk2013 0]

I don't think Shark007 cause the issue.  I have two PCs with the same setup working fine so far but after the update last month I cannot fast forward the mkv video file.  I tried what you recommended but it still have the same issue.  I found the file Media Browser version (MCE_MediaBrowser2_6_2) and installed.  It works fine, I can fast forward while watching the mkv video files.  I would like to test the old Emby version about 3 months old (3 months ago) if you have it.  If possible, love to have both version server and for workstation with Windows Media Center old version.  English is my second language, if you confuse about my writing, please forgive me  Thank you very much for your help.  

[Luke 42080]

The last Emby for WMC release is 2 months old. Is that close enough? Looking at the changes over the last several months it appears to be mostly related to weather. @@ebr can elaborate.

 

Let me just tell you how things work with Emby for Windows Media Center because I'm sure your natural assumption is that there is something wrong with Emby here. But we are in fact just handing the video off to Windows Media Center and it is responsible for audio and video playback, so there's really nothing that Emby can do to influence your ability to fast forward and resume.

[ebr 16185]

If you are having playback issues like that, more than likely, it is a path access problem causing the EMC to stream through the server instead of play the item directly.