Playback freezes on Samsung Tablet

[preynolds2 0]

I have a weird problem.

 

I can log in thru the web (locally or remote) from my phone and everything works as it seems.

 

I try the same from the tablet and playback freezes 20-30-40 seconds in...

 

The same tablet works fine with Plex.

 

 

I've tried different movies/tv shows, different resolutions/Mbps... still the same result.

 

 

[sh0rty 714]

I tried ATM with my Tab S2 and everything works as it should.

 

Could you please provide logs?

 

See here http://emby.media/community/index.php?/topic/15638-how-to-report-an-android-problem/&do=findComment&comment=159055

 

 

 

Gesendet von meinem HTC One M8 mit Tapatalk

[preynolds2 0]

Sure..

Could you please tell me what logs you want and how to get them.

 

thanks

[Luke 42077]

Sure..

Could you please tell me what logs you want and how to get them.

 

thanks

 

I would start with the ones in the link he mentioned. thanks.

[preynolds2 0]

How do I upload the log files?

 

or do I just post here?  <--- Tried this...  it never saved and posted.

[Luke 42077]

Click "More Reply Options" next to "Post" and then you can attach a file.

[preynolds2 0]

Here ya go..

 

I tried again multiple times earlier..

The tablet played for anywhere between 20-45 seconds.

 

I used my Samsung s7 phone and it played until I stopped it.

server-63605414278.txt

remux-36b1f8c4-f3e6-456b-acfc-2549b2a35e3b.txt

[Luke 42077]

The app is requesting a very high max bitrate from the server. Did you customize that? if you did, try reverting it back to Auto. If you did not customize it, try customizing it to a low value such as 1mbps. then work your way up.

[preynolds2 0]

Nope..  did not customize that.

 

Any reason why it works on everything other than the tablet?

[Luke 42077]

Hi, did you try the test I suggested? You can customize the in-app bitrate setting by clicking the user icon in the top right, then playback settings. Thanks.

[preynolds2 0]

btw..  Im not using the app.

 

I am connecting thru a web browser.  Specifically, Chrome (android of course).  Then connecting thru the IP address of my server.

 

Also..  I have tried using the local IP (192.168.x.x) and the remote address as well.  Both have the same result.

 

Not sure if this matters.. ??

Edited July 30, 2016 by preynolds2

[Luke 42077]

In that case, the web app has the same kind of in-app settings so the same guidance applies.

 

Additionally, consider trying the native Android app because it is using a very robust libVlc player which allows playback in more advanced ways than the web app can handle. and that means less work for your server.

[Luke 42077]

Hi, did you try the above? Thanks.

[preynolds2 0]

Yes, I set the bitrate (in the server settings) all the way down to 3...

 

Still the same result.

 

 

But, I used the app (played for 1 minute because I haven't purchased it) and it played at least for 1 minute.

[Luke 42077]

Did you try setting the bitrate to 1 mbps? And/or the app is a great option.