TV shows won't play about 99% of the time.

[relink2013 0]

I have the latest stable release of Emby server, ServerWMC, and am running it all on a core i5 with Windows 7 and WMC.

 

Whenever I try to watch Live TV through Emby on my iPhone 6 (iOS 9.3.3) about 99% of the time I get the spinning color ring for about 30-45sec but when the video player window opens I just get a still image from whatever show is on, and no audio. The other 1% of the time when shows do play, they play buttery smooth with no real issues at all.

 

I did run an experiment with the Windows task manager open and noticed that when an episode actually plays my CPU usage jumps up to about 80-89%, and when an episode does not play my CPU useage jumps to about 35-40%

 

I currently have hardware accelerated transcoding turned off (which is what mine was set to by default), I have tried enabling Intel Quick Sync in Emby, but i don't know if there is more required to make it work, because it made no difference.

 

Hopefully I can get this sorted out, I'm one step away from having the perfect HD Homerun setup.

[ebr 16169]

Does the same channel at the same time play properly using the web client?

[relink2013 0]

On my iPhone, no. I just tried the HTML5 web app, and the iOS app and they both do pretty much the same thing.

[relink2013 0]

I thought this might help. Here is the latest Transcode log. There is one that correlates with every time I have tried to stream TV to my phone, and they all seem to end in the same error. 

http://pastebin.com/kKumi4He

[Luke 42077]

What is your HDHR firmware version?

[relink2013 0]

Model: HDHR3-CC

Firmware: 20160328atest2

[Luke 42077]

What Emby app is the log from post #4 from? that doesn't look like the iOS app. that looks more like a dlna transcoding log.

[relink2013 0]

That should have been me trying to stream from my iPhone outside of my network. Let me try it again and see if it generates a new log, so I can make sure.

[relink2013 0]

I did not get a transcode log that time, all I have is a server log, and that is reall really long.

[relink2013 0]

What Emby app is the log from post #4 from? that doesn't look like the iOS app. that looks more like a dlna transcoding log.

The only devices I have ever tried streaming from Emby on is my Desktop, Laptop, and iPhone. Nothing should have been streaming through DLNA at 8:04AM because noone was home, however that is the exact time I tried streaming a show from my iPhone at work. 

[relink2013 0]

Anyone have any ideas? I haven't been able to stream anything for 2days at this point.

[Luke 42077]

You're saying it works fine internally within your home network?

[relink2013 0]

No it doesn't work at all on mobile devices. It works fine on my computers, but it won't play on any of my mobile devices (all iOS) at all.

 

It did play a few times before, but now it hasn't played in about 2 days.

[relink2013 0]

I have no idea what to do, I even went as far as to setup Emby on a seperate more powerful system, and I still have nothing. This is so disappointing, as this is the primary reason for wanting to use Emby.

[Luke 42077]

We put up a new release today to address other (unrelated) issues. But it does pertain to streaming so let me know if you see any difference. thanks.

[mini__me 28]

Similar behaviour to @@relink2013

 

Server Version 3.0.6010.0

 

iPhone Version presented as 1.2.1 in Server Dashboard

 

HDHomeRun Firmware: 20160621atest1

 

When trying to play Live TV the majority of the time the app just freezes on a single frame and doesn't play the stream, whether inside the local network on wifi or outside on 4G/LTE.

 

The log attached shows some channels working, BBC1 (v1) and BBC1 HD (v101), and then one that doesn't Channel 4 HD (v104).

 

serverlog.txt

v1.txt

v101.txt

v104.txt

[mini__me 28]

As an aside, when this happens and I close the video window I lose my menu bar on the bottom of the screen.

[mini__me 28]

Just found a newer SiliconDust install that has updated my firmware to:  20160630atest2

 

Same issue still.

[relink2013 0]

Oh thank god, im not the only one! I was getting really close to giving up. I still haven't figured this out. I even tried running Emby server from a different computer, and still nothing. 

[Luke 42077]

Have you customized the in-app bitrate setting? if so, can you try changing it back to auto? additionally, if that doesn't help, can you try setting it to a low value such as 1mbps?

[mini__me 28]

Just tried Auto and was looking good, till the 4th channel change and again the frozen frame.

 

Will try later at very low rates and try again.

[mediacowboy 438]

Are your trying to stream HD or SD Channels?

[mini__me 28]

Mix of both for me, was working great a couple of weeks ago during Wimbledon streaming BBC1/2 HD remotely to watch the tennis was great

 

Now it's hit and miss whether it works or not, 'feels' similar to the bug about 9 months ago where streaming over 3G/4G/LTE wasn't working, however this time it's also over wifi as well.

[mini__me 28]

Just tried with client set to 1Mbps and an SD channel and first attempt has frozen on BBC1 v1

serverlog.rtf

v1.rtf

[mini__me 28]

Any more logs needed or examples required?