Genres Causing Crash

January 8, 2014

Here is what I am experiencing all of the sudden:

1. Launch MBT

2. Select Genres

3. Receive error message as seen in image below

4. Program must close

Would posting logs help? If so, please let me know where to find what I'm looking for and I will do so

January 11, 2014

anybody?

January 11, 2014

you'll need to find a log, under app data roaming

January 13, 2014

Here's the crash log:

The remote server returned an error: (404) Not Found.

MediaBrowser.Model.Net.HttpException

System.Object:

at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at MediaBrowser.ApiInteraction.ApiClient.<GetGenresAsync>d__77.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at MediaBrowser.Plugins.DefaultTheme.Home.MoviesViewModel.<NavigateToGenresInternal>d__35.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at MediaBrowser.Plugins.DefaultTheme.Home.BaseHomePageSectionViewModel.<NavigateWithLoading>d__3.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<ThrowAsync>b__0(Object state)

at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)

at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

at System.Windows.Threading.DispatcherOperation.InvokeImpl()

at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)

at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

at System.Windows.Threading.DispatcherOperation.Invoke()

at System.Windows.Threading.Dispatcher.ProcessQueue()

at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)

at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)

at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)

at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)

at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)

at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)

at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)

at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)

at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)

at System.Windows.Threading.Dispatcher.Run()

at System.Windows.Application.RunDispatcher(Object ignore)

at System.Windows.Application.RunInternal(Window window)

at System.Windows.Application.Run(Window window)

at MediaBrowser.UI.App.Main()

InnerException: System.Net.WebException

The remote server returned an error: (404) Not Found.

at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)

at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext()

January 13, 2014

And here's the entire log:

2014-01-13 02:22:13.7334, Info, App, Loading MediaBrowser.Model, Version=3.0.5096.36440, Culture=neutral, PublicKeyToken=null

2014-01-13 02:22:13.7334, Info, App, Loading MediaBrowser.Common, Version=3.0.5096.36440, Culture=neutral, PublicKeyToken=null

2014-01-13 02:22:13.7334, Info, App, Loading MediaBrowser.Common.Implementations, Version=3.0.5096.36441, Culture=neutral, PublicKeyToken=null

2014-01-13 02:22:13.7334, Info, App, Loading MediaBrowser.UI, Version=3.0.5097.22952, Culture=neutral, PublicKeyToken=null

2014-01-13 02:22:13.7334, Info, App, Loading MediaBrowser.Theater.DirectShow, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null

2014-01-13 02:22:13.7334, Info, App, Loading MediaBrowser.Theater.Presentation, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null

2014-01-13 02:22:13.7334, Info, App, Loading MediaBrowser.Theater.Core, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null

2014-01-13 02:22:13.7334, Info, App, Loading MediaBrowser.IsoMounter, Version=1.0.5079.1480, Culture=neutral, PublicKeyToken=null

2014-01-13 02:22:13.7334, Info, App, Loading MediaBrowser.Plugins.DefaultTheme, Version=3.0.5097.22951, Culture=neutral, PublicKeyToken=null

2014-01-13 02:22:13.7884, Info, App, Version 3.0.5097.22952 initializing

2014-01-13 02:22:13.8014, Debug, ApiClient, Applying Authorization http header: Client="Media Browser Theater", DeviceId="TAYLOR-PC", Device="TAYLOR-PC", Version="3.0.5097.22952"

2014-01-13 02:22:13.8794, Info, App, Core startup complete

2014-01-13 02:22:13.8794, Info, App, Adding resource ResourceDictionary

2014-01-13 02:22:13.8794, Info, App, Loading theme: Default

2014-01-13 02:22:13.8934, Info, App, Adding resource ResourceDictionary

2014-01-13 02:22:14.0955, Debug, ApiClient, GET http://localhost:8096/mediabrowser/System/Info?format=json

2014-01-13 02:22:14.1165, Debug, ApiClient, GET http://localhost:8096/mediabrowser/System/Info?format=json

2014-01-13 02:22:14.1395, Debug, ApiClient, Received OK status code after 23.0013 ms from GET: http://localhost:8096/mediabrowser/System/Info?format=json

2014-01-13 02:22:14.1395, Debug, ApiClient, Received OK status code after 29.0017 ms from GET: http://localhost:8096/mediabrowser/System/Info?format=json

2014-01-13 02:22:14.2385, Info, ApiWebSocket, Created new web socket of type WebSocket4NetClientWebSocket

2014-01-13 02:22:14.3105, Debug, ApiClient, GET http://localhost:8096/mediabrowser/System/Info?format=json

2014-01-13 02:22:14.3105, Debug, ApiClient, Received OK status code after 12.0007 ms from GET: http://localhost:8096/mediabrowser/System/Info?format=json

2014-01-13 02:22:14.3265, Debug, ApiClient, POST http://localhost:8096/mediabrowser/Users/AuthenticateByName?format=json

2014-01-13 02:22:14.3265, Debug, ApiClient, Received OK status code after 8.0005 ms from POST: http://localhost:8096/mediabrowser/Users/AuthenticateByName?format=json

2014-01-13 02:22:14.3545, Debug, ApiClient, Applying Authorization http header: Client="Media Browser Theater", DeviceId="TAYLOR-PC", Device="TAYLOR-PC", Version="3.0.5097.22952", UserId="fc13f8878abc431ee10ac7eb0126cb87"

2014-01-13 02:22:14.3555, Info, ApiWebSocket, Created new web socket of type WebSocket4NetClientWebSocket

2014-01-13 02:22:14.3555, Debug, ApiClient, GET http://localhost:8096/mediabrowser/Users/fc13f8878abc431ee10ac7eb0126cb87/Items/Root?format=json

2014-01-13 02:22:14.3555, Debug, ApiClient, Received OK status code after 2.0001 ms from GET: http://localhost:8096/mediabrowser/Users/fc13f8878abc431ee10ac7eb0126cb87/Items/Root?format=json

2014-01-13 02:22:14.4985, Debug, App, Navigating to HomePage

2014-01-13 02:22:14.5115, Debug, ApiClient, GET http://localhost:8096/mediabrowser/Items/Counts?UserId=fc13f8878abc431ee10ac7eb0126cb87&format=json

2014-01-13 02:22:14.5115, Debug, ApiClient, Received OK status code after 3.0002 ms from GET: http://localhost:8096/mediabrowser/Items/Counts?UserId=fc13f8878abc431ee10ac7eb0126cb87&format=json

2014-01-13 02:22:14.5115, Debug, App, Navigation complete to HomePage

2014-01-13 02:22:14.5585, Error, ApiWebSocket, Error sending web socket message

Object reference not set to an instance of an object.

System.NullReferenceException

at MediaBrowser.ApiInteraction.WebSocket.ApiWebSocket.<SendAsync>d__20`1.MoveNext()

2014-01-13 02:22:14.5585, Error, WebSocketEntryPoint, Error sending context message

Object reference not set to an instance of an object.

System.NullReferenceException

at MediaBrowser.ApiInteraction.WebSocket.ApiWebSocket.<SendAsync>d__20`1.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at MediaBrowser.UI.EntryPoints.WebSocketEntryPoint.<_nav_Navigated>d__1a.MoveNext()

2014-01-13 02:22:14.6145, Info, App, Adding resource ResourceDictionary

2014-01-13 02:22:15.1075, Debug, ApiClient, GET http://localhost:8096/mediabrowser/MBT/DefaultTheme/Movies?familyrating=pg&userId=fc13f8878abc431ee10ac7eb0126cb87&ComedyGenre=comedy&RomanceGenre=romance&FamilyGenre=family&LatestMoviesLimit=16&LatestTrailersLimit=6&format=json

2014-01-13 02:22:15.2135, Debug, ApiClient, Received OK status code after 106.0061 ms from GET: http://localhost:8096/mediabrowser/MBT/DefaultTheme/Movies?familyrating=pg&userId=fc13f8878abc431ee10ac7eb0126cb87&ComedyGenre=comedy&RomanceGenre=romance&FamilyGenre=family&LatestMoviesLimit=16&LatestTrailersLimit=6&format=json

2014-01-13 02:22:15.2625, Info, ApiWebSocket, Connected to ws://localhost:8945/mediabrowser

2014-01-13 02:22:15.2625, Info, ApiWebSocket, Sending web socket identification message Media Browser Theater|TAYLOR-PC|3.0.5097.22952|TAYLOR-PC

2014-01-13 02:22:15.2625, Debug, ApiClient, GET http://localhost:8096/mediabrowser/System/Info?format=json

2014-01-13 02:22:15.2825, Debug, ApiClient, Received OK status code after 16.0009 ms from GET: http://localhost:8096/mediabrowser/System/Info?format=json

2014-01-13 02:22:15.2825, Debug, ApiClient, Received OK status code after 19.0011 ms from GET: http://localhost:8096/mediabrowser/System/Info?format=json

2014-01-13 02:22:15.2945, Debug, ApiClient, GET http://localhost:8096/mediabrowser/Items/6e64c343e811b9f93bc2f53558979669/Images/Backdrop?Width=677&Height=381&Quality=100&Tag=bd4bf30b-5fff-4a63-e68c-00c2e1c30e8a&EnableImageEnhancers=True

2014-01-13 02:22:15.2945, Debug, ApiClient, Received OK status code after 5.0003 ms from GET: http://localhost:8096/mediabrowser/Items/6e64c343e811b9f93bc2f53558979669/Images/Backdrop?Width=677&Height=381&Quality=100&Tag=bd4bf30b-5fff-4a63-e68c-00c2e1c30e8a&EnableImageEnhancers=True

2014-01-13 02:22:15.3245, Debug, ApiClient, GET http://localhost:8096/mediabrowser/Items/1211cd762206e0d273d67d662e577999/Images/Primary?Width=192&Quality=100&Tag=b2404759-b6ab-856d-750c-e3391b185805&EnableImageEnhancers=True

2014-01-13 02:22:15.3635, Info, ApiWebSocket, Connected to ws://localhost:8945/mediabrowser

2014-01-13 02:22:15.3635, Info, ApiWebSocket, Sending web socket identification message Media Browser Theater|TAYLOR-PC|3.0.5097.22952|TAYLOR-PC

2014-01-13 02:22:15.3635, Info, ApiWebSocket, Sending web socket close message

2014-01-13 02:22:15.3635, Debug, ApiClient, GET http://localhost:8096/mediabrowser/System/Info?format=json

2014-01-13 02:22:15.3805, Debug, ApiClient, Received OK status code after 56.0032 ms from GET: http://localhost:8096/mediabrowser/Items/1211cd762206e0d273d67d662e577999/Images/Primary?Width=192&Quality=100&Tag=b2404759-b6ab-856d-750c-e3391b185805&EnableImageEnhancers=True

2014-01-13 02:22:15.3955, Debug, ApiClient, Received OK status code after 28.0016 ms from GET: http://localhost:8096/mediabrowser/System/Info?format=json

2014-01-13 02:22:15.3955, Debug, ApiClient, Received OK status code after 29.0016 ms from GET: http://localhost:8096/mediabrowser/System/Info?format=json

2014-01-13 02:22:16.8896, Info, App, StartupTrigger fired for task: Log file cleanup

2014-01-13 02:22:16.8896, Info, App, StartupTrigger fired for task: Check for application updates

2014-01-13 02:22:16.8896, Info, App, StartupTrigger fired for task: Check for plugin updates

2014-01-13 02:22:16.8896, Info, App, StartupTrigger fired for task: Cache file cleanup

2014-01-13 02:22:16.8896, Info, App, Executing Log file cleanup

2014-01-13 02:22:16.8896, Info, App, Executing Check for plugin updates

2014-01-13 02:22:16.8896, Info, App, Executing Check for application updates

2014-01-13 02:22:16.8896, Info, App, Executing Cache file cleanup

2014-01-13 02:22:16.8996, Debug, ApiClient, GET http://localhost:8096/mediabrowser/System/Info?format=json

2014-01-13 02:22:16.8996, Info, App, Log file cleanup Completed after 0 minute(s) and 0 seconds

2014-01-13 02:22:16.9216, Info, App, HttpClientManager.GET url: http://www.mb3admin.com/admin/service/MB3Packages.json

2014-01-13 02:22:16.9336, Debug, ApiClient, Received OK status code after 33.0018 ms from GET: http://localhost:8096/mediabrowser/System/Info?format=json

2014-01-13 02:22:16.9336, Info, App, Cache file cleanup Completed after 0 minute(s) and 0 seconds

2014-01-13 02:22:16.9336, Info, App, HttpClientManager.GET url: http://www.mb3admin.com/admin/service/MB3Packages.json

2014-01-13 02:22:16.9996, Debug, ApiClient, GET http://localhost:8096/mediabrowser/Users/fc13f8878abc431ee10ac7eb0126cb87/Items/Root?format=json

2014-01-13 02:22:16.9996, Debug, ApiClient, Received OK status code after 2.0001 ms from GET: http://localhost:8096/mediabrowser/Users/fc13f8878abc431ee10ac7eb0126cb87/Items/Root?format=json

2014-01-13 02:22:17.0126, Debug, ApiClient, GET http://localhost:8096/mediabrowser/DisplayPreferences/MovieGenres?userId=fc13f8878abc431ee10ac7eb0126cb87&client=MBT-Default&format=json

2014-01-13 02:22:17.0276, Debug, ApiClient, Received OK status code after 14.0008 ms from GET: http://localhost:8096/mediabrowser/DisplayPreferences/MovieGenres?userId=fc13f8878abc431ee10ac7eb0126cb87&client=MBT-Default&format=json

2014-01-13 02:22:17.0546, Debug, ApiClient, GET http://localhost:8096/mediabrowser/Genres?UserId=fc13f8878abc431ee10ac7eb0126cb87&SortBy=SortName&fields=&Filters=&ImageTypes=&recursive=True&MediaTypes=&ExcludeItemTypes=&IncludeItemTypes=Movie&format=json

2014-01-13 02:22:17.0926, Error, ApiClient, Error getting response from http://localhost:8096/mediabrowser/Genres?UserId=fc13f8878abc431ee10ac7eb0126cb87&SortBy=SortName&fields=&Filters=&ImageTypes=&recursive=True&MediaTypes=&ExcludeItemTypes=&IncludeItemTypes=Movie&format=json

The remote server returned an error: (404) Not Found.

System.Net.WebException

at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)

at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext()

2014-01-13 02:22:17.1006, Error, App, UnhandledException