Emby Server crashing since Updating packages (14.04)

[FingerlessGlovs 8]

Hi Guys,

 

I updated my 14.04 server on Saturday, now emby crashes randomly. Also when you press reboot in the Control Panel it never comes back up. from looking at the processes (ps aux | grep mono  or   ps aux | grep emby), it never comes back.

 

Ubuntu 14.04 Fully up to date.

Emby Version  3.0.5985.0

Mono JIT compiler version 4.4.1 (Nightly 4.4.1.0/4747417 Wed Jun 22 11:14:49 UTC 2016)

No Plugins

 

Using Mono repository for Mono Packages, so I have the latest stable Mono

 

See logs attached, I have also turned on debug logging now.

 

Any help would be most appreciated. 

Edited December 7, 2016 by MrJonny

[FingerlessGlovs 8]

Extra log file. because of 10MB file limit on other Post

Log-crash-example.txt

[FingerlessGlovs 8]

I have increased my Server's Open File Limit to 65000, it was 1024.

jonny@WinterFell:/etc/security$ ulimit -a
core file size          (blocks, -c) 0
data seg size           (kbytes, -d) unlimited
scheduling priority             (-e) 0
file size               (blocks, -f) unlimited
pending signals                 (-i) 128155
max locked memory       (kbytes, -l) 64
max memory size         (kbytes, -m) unlimited
open files                      (-n) 65000
pipe size            (512 bytes, -p) 8
POSIX message queues     (bytes, -q) 819200
real-time priority              (-r) 0
stack size              (kbytes, -s) 8192
cpu time               (seconds, -t) unlimited
max user processes              (-u) 128155
virtual memory          (kbytes, -v) unlimited
file locks                      (-x) unlimited

[StealthDefender 29]

In my case i cannot edit genre and tags metadata, i got an crash report if i edit and refresh an item over app or browser!

[Luke 42077]

In my case i cannot edit genre and tags metadata, i got an crash report if i edit and refresh an item over app or browser!

 

Hi, in order to best help you, please see how to report a problem. Thanks!

[StealthDefender 29]

Hi, in order to best help you, please see how to report a problem. Thanks!

Here´s the log.

Log.txt

[Luke 42077]

Ok, I would try removing plugins and see if the issue persists with just the core server. thanks.

[FingerlessGlovs 8]

Ok, I would try removing plugins and see if the issue persists with just the core server. thanks.

 

Hi Luke,

 

Since up-ing the open file limit, it has not crashed yet. I shall keep you posted.

 

Side problem, Also I was streaming from Kodi via plugin which uses HTTP stream by default and it was jumping ahead randomly, I changed it to SMB which fixed the issue, so that might be the server issue or Kodi plugin problem due to new server version..

[Luke 42077]

Thanks for the report.

[StealthDefender 29]

Today i tried to connect over Emby connect and there the problem didnt exist!

[Luke 42077]

Well done. Thanks for the report.

[FingerlessGlovs 8]

Hi Luke,

 

HTTP Streams are failing, after a little while of watching the stream cuts out and skips, or goes black. On Emby website it self it says "There was an error playing the video" or video breaks up and cuts out, happens on any video file.

 

Just had this happen with my Chromecast, IP: 192.168.2.254

 

 

Attached is a log in debug mode just after it happened.

 

192.168.2.2192.168.2.254

Log-after-chromecast-stopped.txt

Edited July 15, 2016 by MrJonny

[Luke 42077]

Hi, we've seen issues with mono 4.4.1. I would try mono 4.2.3.4. Thanks.

[FingerlessGlovs 8]

Hi Luke,

 

I have successfully downgraded my mono to 4.2.1.102-0xamarin1. couldn't find 4.2.3.4 on any repo, I have got it from the Emby Repo

4.2.1.102-0xamarin1 0
    500 http://download.opensuse.org/repositories/home:/emby/xUbuntu_14.04/  Packages

If anyone wants to know how follow this.

 

Remove emby and remove mono.

apt-get remove emby-server
apt-get autoremove

Add the following lines to /etc/apt/preferences

Package: *mono*
Pin: version 4.2.1.102-0xamarin1
Pin-Priority: -1

Now we install emby-server, it will now install with Mono 4.2.1.102-0xamarin1

apt-get install emby-server

[Luke 42077]

Well done. Thanks for reporting.