Black screen when playing files via Theatre Web client on Xbox One

[AndyBak 17]

Server was upgraded to version 3.1.58 (and now 3.1.60.0) and since when trying to play any videos via Emby Theatre Web client on my Xbox One I'm just seeing a black screen with audio (occasional a second of video is seen before going black).

 

I've tried the same on my laptop and all is fine and I've also restarted/rebooted all equipment (server and xbox).

 

Any ideas on what I should be checking/poking next? Log files attached.

 

Many thanks

Andy 

server.rtf

transcode1.rtf

transcode2.rtf

[Luke 42080]

Hi, these logs look ok to me. do you have other videos you can try? also, can you try starting from the beginning instead of resuming? thanks.

[AndyBak 17]

Hmm not sure what happened, I tried various other media (from beginning) and was experiencing the same problem. I then navigated to settings \ Playback settings and my session hung. Restarted Edge and now everything is playing again.

[Luke 42080]

Well done. Thanks for reporting back.