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Can connect remotely with direct ip but not with emby connect


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Posted

As the title implies, I'm running into an issue where I can connect directly to my server using my ip, but when I try to connect through emby connect, it can't reach the server. Is there a different port for emby connect I need to forward?

swhitmore
Posted

Are you talking about external or internal?

Happy2Play
Posted

Does your direct ip show the port is open on canyouseeme.org?

Posted (edited)

It does say it's open, and I'm talking external sorry. I can connect with my ip outside of my network, just not with emby connect..  Unfortunately, I need to use Emby connect due to restrictions and ease of use with family I am trying to share with.

 

Edit: Here's a thought.  Could it have something to do with me using a MB3 supporter key instead of one of the new emby premiere keys?  I donated and received the key in November of 2014 and the email states "You are on the Lifetime subscription plan. It is valid for the life of the 3.x major version."

Log

Edited by wex101
Posted

Hi, if you look at the external address that is displayed on the front page of the emby server dashboard, is that address correct?

Posted

Yes, the external ip that is on the dashboard is the one I connect with. Sometimes it lists a different ip when I have VPN turned on, but I can still connect with it. While testing emby connect my VPN was turned off

Posted

Bump, because I've spent hours on this and can't figure it out!

Posted

What Emby app are you trying to use?

Posted

Just connecting through the emby app url on any Web browser. Direct ip works fine on the browser, but using emby connect gives this server cannot be reached error.

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