Repeating "New Episode" and "New Season" notifications?

[doron 10]

Hi folks,

 

As of a few server releases ago I've started experiencing a new and highly annoying issue.

Messages with "New Episode" or "New Season" keep popping up, every couple of moments. Thing is, these episodes or seasons are not at all new, and in fact, it is the same episodes and seasons that keep being announced as new.

This became annoying enough that I disabled the notifications in Emby Classic, and will soon disable them in for the web service - but that's obviously a work around.

 

I don't see anything in the server log even related to these episodes...

 

Is this a known issue? How do I get around it? I thought of reinitializing the metadata db but I hate losing the watched states.

 

Thanks for any help.

Edited June 23, 2016 by doron

[Puff 4]

You get notices when there are new episodes or seasons?

 

I have nothing like that.. what version of the server are you running?

[Luke 42080]

what do they look like?

[doron 10]

You get notices when there are new episodes or seasons?

 

I have nothing like that.. what version of the server are you running?

 

I believe I also get notices when there are actually new episodes or seasons (can't swear though, will verify that).

 

Server is currently 3.1.6017.27557, but this has been happening for a while (several versions).

[doron 10]

what do they look like?

 

The notifications? Standard "new item" type of notifications - either inside WMC (I'm mostly using Classic) or recently also as browser notifications in the system tray balloon area.

 

(is this what you were asking?)

[Puff 4]

hmmm and you said this has been happening a few versions ago?

 

I am running Version 3.0.5972.0

 

I have nothing like that popping up. I actually think that would be cool.. something to let me know if I've missed an episode or if there is a new episode or season starting in the next few days.

[Happy2Play 9782]

hmmm and you said this has been happening a few versions ago?

 

I am running Version 3.0.5972.0

 

I have nothing like that popping up. I actually think that would be cool.. something to let me know if I've missed an episode or if there is a new episode or season starting in the next few days.

What browser do you use?

 

Here is an example from Chrome look at the bottom right.

 

[Puff 4]

I use Edge, IE and the Theatre app

 

I will try Chrome later today and see if I get anything like that.

 

Thanks.

 

Will keep you posted!

[Happy2Play 9782]

I use Edge, IE and the Theatre app

 

I will try Chrome later today and see if I get anything like that.

 

Thanks.

 

Will keep you posted!

@@Puff Firefox offers the same notifications also.

[Koleckai Silvestri 1154]

Have seen these only in the browser. I just ignored them and they went away. I use Google Chrome as a user and Firefox as an admin for Emby.

[dcook 299]

That looks like the real time monitoring to me, you can disable that in the server settings.

[ebr 16185]

That looks like the real time monitoring to me, you can disable that in the server settings.

 

That would only change when the notifications arrive.

[doron 10]

Just to make sure my issue is clear. I'm not complaining about the actual New Episode etc. popups. These ( a ) are a very cool feature and ( b ) can be disabled at any time, in the applicable client (browser for the web based, settings for the WMC-based "Classic" etc.).

 

My problem is that as of a while ago, these popup started popping every couple minutes for the same episodes / seasons. The items are not really new, and even if they were, I was supposed to receive but one notification for each. I get endless, for the same two items, over and over.

Edited June 23, 2016 by doron

[Koleckai Silvestri 1154]

That looks like the real time monitoring to me, you can disable that in the server settings.

 

Why would we want to do that? That is like cutting off your nose because it itches. It shouldn't add series and seasons that have been in the system already.

[AdrianW 1058]

Occasionally I'll move completed TV series and watched movies to an archive folder - Emby sees these as new content and will popup notifications for them.

 

You're not moving your content around are you? Do you have content on USB connected drives that may be getting new drive letters assigned?

[doron 10]

You're not moving your content around are you? Do you have content on USB connected drives that may be getting new drive letters assigned?

 

No content is moving while the issue is happening.

[ebr 16185]

Can you check the creation/modified dates on these items in the file system?  Is it possible something is modifying them externally?

 

Otherwise, please post a log.

 

How to Report a Problem

[doron 10]

Can you check the creation/modified dates on these items in the file system?  Is it possible something is modifying them externally?

 

No one is touching these items.

But, I think I have the an initial clue as to what is happening. The metadata scraping process is going a bit crazy (and into a loop).

 

Apparently, this starts with a TV series that is identified wrongly (as a different series). It then

Creating Season Season 1 entry for Cheap Seats: Without Ron Parker

It then "discovers" the episodes as if they were new, and sends the notifications. Then, after a while, it does

Removing virtual season Cheap Seats: Without Ron Parker 1

Not 100% sure what the trigger for that is. But anyway this removes the season's metadata from the DB. 

 

Rinse, repeat.

 

This happens with a few series in my collection. Hence, an loop of new notifications for old stuff.

 

 

Otherwise, please post a log.

 

Attached here.

 

Thanks!

server-63602405936 - Sanitized.txt

[doron 10]

Any insight from the posted log?