Movies no longer playing

[ozchef 3]

I just installed the new server yesterday Version 3.0.5971.0.

 

I can no longer watch movies, before the upgrade all movies played fine now all i get is the spinning circle of boredom.  Tv shows work fine, other files work just not movies.

 

 

[Luke 42085]

Hi there, sorry to hear that. can you please provide the info requested at how to report a media playback issue? thanks!

[ozchef 3]

This is just from when i tried to play X2 in Emby Theatre.

 

I have watched some TV shows and some sport via ET.  They all played as expected

server.txt

Edited May 24, 2016 by ozchef

[ozchef 3]

I played 1 episode 

tried to play the movie 9

tried to play american pie 

played a song by Regurgitator

tried to play american pie again

then played a rugby union game

 

the movies just had the spinning circle of boredom.  

 

Update.  Also won't play via Android app.

server2.txt

Edited May 24, 2016 by ozchef

[ebr 16192]

Remove the MBIntros plug-in.  It was deprecated months ago.

[Luke 42085]

Ah good catch Ebr. Once you've done that, if you're still having an issue let us know and we'll go from there. thanks.

[ozchef 3]

Thanks thats fixed the problem.