Server keeps crashing when browsing movies.

[julianb 39]

Been using emby server for years now, and I really have never ever had any problems with the server. Until now. After last update "3.0.5934.0" the server keeps crashing everytime I browse trough all movies, or do some searches. 

 

I don't know why. I attached the log. 

log.txt

server-63606256449.txt

Edited August 8, 2016 by julianb

[Luke 42083]

Hi, since the log looks fine, I would try removing plugins and seeing if the issue persists with the core server. Thanks.

[julianb 39]

Hi, since the log looks fine, I would try removing plugins and seeing if the issue persists with the core server. Thanks.

Okay, I don't have many plugins installed, but looks like removing pushbullet worked. Not a big deal for me anyway, haven't used that plugin  for a year now. 

 

Thanks

[Luke 42083]

I'm really surprised that one would have any effect, but thanks for the info.

[houseaddict 2]

I've got the same issue it seems, however I have no plugins installed. Always crashes when browsing movies, seems to happen on the app and on the browser.

Get this in event log 
 

Application: MediaBrowser.ServerApplication.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.Runtime.InteropServices.SEHException

   at ImageMagickSharp.MagickWandInterop.MagickReadImage(IntPtr, System.String)

   at ImageMagickSharp.MagickWand.OpenImage(System.String)

   at ImageMagickSharp.MagickWand..ctor(System.String)

   at Emby.Drawing.ImageMagick.ImageMagickEncoder.EncodeImage(System.String, System.String, Boolean, Int32, Int32, Int32, MediaBrowser.Controller.Drawing.ImageProcessingOptions, MediaBrowser.Model.Drawing.ImageFormat)

   at Emby.Drawing.ImageProcessor+<ProcessImage>d__7.MoveNext()

   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1[[system.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Start[[Emby.Drawing.ImageProcessor+<ProcessImage>d__7, Emby.Drawing, Version=3.0.5934.0, Culture=neutral, PublicKeyToken=null]](<ProcessImage>d__7 ByRef)

   at Emby.Drawing.ImageProcessor.ProcessImage(MediaBrowser.Controller.Drawing.ImageProcessingOptions)

   at MediaBrowser.Api.Images.ImageService+<GetImageResult>d__f.MoveNext()

   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1[[system.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Start[[MediaBrowser.Api.Images.ImageService+<GetImageResult>d__f, MediaBrowser.Api, Version=3.0.5934.0, Culture=neutral, PublicKeyToken=null]](<GetImageResult>d__f ByRef)

   at MediaBrowser.Api.Images.ImageService.GetImageResult(MediaBrowser.Controller.Entities.IHasImages, MediaBrowser.Api.Images.ImageRequest, MediaBrowser.Controller.Entities.ItemImageInfo, Boolean, System.Collections.Generic.List`1<MediaBrowser.Model.Drawing.ImageFormat>, System.Collections.Generic.List`1<MediaBrowser.Controller.Providers.IImageEnhancer>, System.Nullable`1<System.TimeSpan>, System.Collections.Generic.IDictionary`2<System.String,System.String>, Boolean)

   at MediaBrowser.Api.Images.ImageService.GetImage(MediaBrowser.Api.Images.ImageRequest, MediaBrowser.Controller.Entities.IHasImages, Boolean)

   at MediaBrowser.Api.Images.ImageService.Get(MediaBrowser.Api.Images.GetItemImage)

   at ServiceStack.Host.ServiceRunner`1[[system.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Execute(ServiceStack.Web.IRequest, System.Object, System.__Canon)

   at ServiceStack.Host.ServiceExec`1[[system.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Execute(ServiceStack.Web.IRequest, System.Object, System.Object, System.String)

   at ServiceStack.Host.ServiceRequestExec`2[[system.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[system.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Execute(ServiceStack.Web.IRequest, System.Object, System.Object)

   at ServiceStack.Host.ServiceController.ManagedServiceExec(ServiceStack.Host.ServiceExecFn, ServiceStack.IService, ServiceStack.Web.IRequest, System.Object)

   at ServiceStack.Host.ServiceController+<>c__DisplayClassf.<RegisterServiceExecutor>b__d(ServiceStack.Web.IRequest, System.Object)

   at ServiceStack.HostContext.ExecuteService(System.Object, ServiceStack.Web.IRequest)

   at ServiceStack.Host.RestHandler.GetResponse(ServiceStack.Web.IRequest, System.Object)

   at ServiceStack.Host.RestHandler.ProcessRequestAsync(ServiceStack.Web.IRequest, ServiceStack.Web.IResponse, System.String)

   at MediaBrowser.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(ServiceStack.Web.IHttpRequest, System.Uri)

   at MediaBrowser.Server.Implementations.HttpServer.SocketSharp.WebSocketSharpListener.ProcessRequestAsync(SocketHttpListener.Net.HttpListenerContext)

   at MediaBrowser.Server.Implementations.HttpServer.SocketSharp.WebSocketSharpListener.InitTask(SocketHttpListener.Net.HttpListenerContext)

   at System.Threading.Tasks.Task.Execute()

   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

   at System.Threading.Tasks.Task.ExecuteWithThreadLocal(System.Threading.Tasks.Task ByRef)

   at System.Threading.Tasks.Task.ExecuteEntry(Boolean)

   at System.Threading.ThreadPoolWorkQueue.Dispatch()

Fixed it seemingly by uninstalling and deleting all cache files and then reinstalling, but then it crashed again.


Server logs here : https://dl.dropboxusercontent.com/u/79046412/server-63598952277.txt

Edited May 15, 2016 by houseaddict

[Luke 42083]

Hmm, that's some kind of error being thrown by image magick that we're unable to catch for whatever reason.

[houseaddict 2]

Hmm, that's some kind of error being thrown by image magick that we're unable to catch for whatever reason.

 

 

I've tried the stable build and the beta build and it seems to be the same with both, if I had to guess I think it might be one of the recent movies I added... Might try and experiment.

 

Edit : Nope, not that. Removed the recent movies, still the same.

Edited May 16, 2016 by houseaddict

[houseaddict 2]

Well, I deleted all metadata from the movies folder and it seems ok now. I think some of the recently added ones metadata might have caused it, will try to isolate which one.

[Luke 42083]

Well, I deleted all metadata from the movies folder and it seems ok now. I think some of the recently added ones metadata might have caused it, will try to isolate which one.

 

It's probably an image file that image magick is failing on for whatever reason.

[houseaddict 2]

Any ideas how I can narrow it down? I have quite a lot of media.

[Luke 42083]

How much space do you have on your c: drive, out of curiosity?

[julianb 39]

How much space do you have on your c: drive, out of curiosity?

I know this is a time ago, but the problem reappeared today. Server crashes when i browse the movie collection in emby theater or in the browser (chrome/IE). 

 

Attached a new log file. Don't know why this happens.

server-63606256449.txt

[Luke 42083]

I know this is a time ago, but the problem reappeared today. Server crashes when i browse the movie collection in emby theater or in the browser (chrome/IE). 

 

Attached a new log file. Don't know why this happens.

	The request could not be performed because of an I/O device error.
	
	System.IO.IOException

I would run diagnostics such as chkdsk to look for hard drive failures.

[julianb 39]

	The request could not be performed because of an I/O device error.
	
	System.IO.IOException

I would run diagnostics such as chkdsk to look for hard drive failures.

 

Okay will do. Thanks