UI Loads, but videos not playing after upgrade to 3.0.5930.0

[Puff 4]

Hi,

 

I upgraded to the version 3.0.5930.0 last night.

The database upgrade went through fine.

 

But I am unable to play anything through the browsers or apps. - Tried it on IE11, Edge and Chrome.

 

The interface is loading fine and I can select the videos, it shows the time bar at the bottom indicating the correct length of the video.

 

But nothing plays.

 

I've tested from within my network, on the server and on the client PCs and on external PCs. I've also tried it on the app for Windows Phone.

 

The result is the same across the board.

 

Any help you can provide will be greatly appreciated.

 

Thanks in advance.

 

 

UPDATE 1:

Did some more testing, the problem only occurs when I'm playing an MKV file.. MP4 files run without any problem.

 

UPDATE 2:

The MKV files are playing properly on Roku in my testing.

Edited April 18, 2016 by Puff

[Luke 42080]

Hi there, welcome. In order to best help you, please see how to report a problem. Thanks!

[Puff 4]

Log File Added..

 

I know your guidelines say not to edit it, but there is some content in there that I am not comfortable sharing.

 

Thanks.

Log.txt

remux-2ad942b7-65a4-4a10-950e-48fd2fbde442.txt

Edited April 18, 2016 by Puff

[Luke 42080]

Hi, is that all? Can you please provide all of the information that is requested in that link, including any other logs modified during that time, as well as a discussion of what you did during the time period of that log, for example, what Emby app you used, and if in a browser, what browser, what you did, what result you saw, etc. Thanks.

[Puff 4]

Hi,

 

I updated my description in the first post, and attached two log files.

 

Thanks.

[Puff 4]

I upgraded to the latest beta as my temporary solution

[Luke 42080]

I upgraded to the latest beta as my temporary solution

 

So it's working for you there?

[Puff 4]

yes it is.

 

I rolled back to 5930 just to double check the install.

 

The problem still existed.

[Puff 4]

Just a quick update to let you know I moved to 5931 and everything is running very smoothly now.. better than the last 2 or 3 builds.

[Luke 42080]

Glad to hear it, thanks for reporting back.