Exiting Transcoding Live TV - Bombs Program

[Pancho 9]

 

Emby Server - Version Version 3.0.5913.0 

Android TV App - 1.1.73g (running on ShieldTV - 6.0)

Settings - Direct Stream Live TV - UNCHECKED due to oustanding issue in my prior post.

TV - HDHomeRun Prime (x2) 

TV Provider - Comcast

 

 

Updated to the latest ATV version 1.1.73g this morning. I am experiencing the app bombing out when I perform the following steps:

 

Open Live TV Guide

Choose Channel To watch (Ex. SyFy)

SyFy channel begins transcoding 

Watch Live TV - no issue

Exit out of channel (ex. after 10 seconds of watching live tv)

Try to exit back to Main Emby Menu or choose another channel

Receive Gray Screen -  stating Emby isn't responding.  Do you want to close it?

 

 

I can easily replicate with multiple channels.   Sometimes it requires that I Force Stop the app to get back in.   I have done the basics, cleared the App cache, rebooted the Shield, etc., same issue every time.   I wasn't sure how to send the logs from the app, since it bombs out before I can click the SEND LOGS icon.    I have attached my server log (zipped for size), and 2 of the transcoding logs for reference.

 

Let me know if you need anything else.

server-63596498038.zip

transcode-7f5bea43-33be-4d6a-825f-ece5b5382c9b.txt

transcode-f02ef9fc-0f1e-4672-ba34-924bddff0ba6.txt

Edited April 17, 2016 by Pancho

[ebr 16169]

And you are launching the channel from the Live TV Guide...?

 

If you wait a few seconds after exiting the TV playback and then go back to the home screen, does it still crash?

[Pancho 9]

ebr,

 

Yes, I am launching the channel from the Live TV Guide.   It seems that after exiting the TV playback, if I wait 5 seconds I am able to browse the TV Guide without crashing.   However, the moment I hit 'back' to get to the Home Screen, then it crashes.    I tested this with multiple channels, same result (wait 5 seconds, can browse guide, hit back - crash the app).

Edited April 17, 2016 by Pancho

[ebr 16169]

And you went directly from the home screen to the Live TV guide, or did you go through the "Live TV" library item?

 

Based on logs I'm getting from you, I can see what the problem is but I cannot reproduce it.  IMO it is a bug in the new image loading library I'm using.

 

I've put an attempt to trap the problem into the next beta (will be up in a minute) but, since I can't reproduce the crash, I'm not sure it is going to work.  So you'll have to test when you get it.  Thanks.

[Pancho 9]

Each time the app crashed, I always chose the LIVE TV GUIDE option (under ON NOW), NOT through the LIVE TV library.    I noticed that my Emby Server docker had an update, and I went ahead and updated to Server Ver. 3.0.5930.0 here this evening.   In addition, I updated my APP to version 1.1.74g.    I no longer seem to experience the LIVE TV crash bug that I had before (using my same steps).  I am unsure if it is the server update or the app, or both that resolved it.   I will keep any eye on it to see if it occurs again.

Edited April 18, 2016 by Pancho

[ebr 16169]

Okay.  Thanks for reporting back.