AFTV Stick: Connection details get lost

[Tranquil 94]

Hello Devs.

 

A fried of mine is using an Amazon Fire Tv Stick to gain access to my library.

I'm not using Emby Connect so he is setting up the connection manually. This is working fine until he powers of the unit and restarts Emby. Emby is then not able to connect to my server, it keeps staying on the profile selection screen without showing the images.

Furthermore, he is not able to modify, logout or login manually again. He is forced to reinstall the app and need to enter all server details again. Another friend of mine told me about the same problem.

 

Sry, that I'm not able to provide a log but maybe you can reproduce it on your machine?  

[ebr 16169]

No, I've never been able to reproduce this issue and the people that were helping me with it disappeared.

 

If one of your friends is willing to run the beta version, there will be a "send log" button they can use so I can try and see what is going on here.

 

To get them on the beta, follow the instructions here: Android Open Beta Testing

[MSattler 390]

No, I've never been able to reproduce this issue and the people that were helping me with it disappeared.

 

If one of your friends is willing to run the beta version, there will be a "send log" button they can use so I can try and see what is going on here.

 

To get them on the beta, follow the instructions here: Android Open Beta Testing

 

So I have not seen this happen with the 69 or 70 beta.

 

And, the one that was seeing it the most was a Fire TV stick that was replaced with a Fire TV 2, but wired.  Since then I have not seen see this.  It has got to be something to do with wireless connectivity, and the client not logging out directly.

 

Things to check:

 

1)  Make sure you change auto logout in Emby app to 30 minutes.

2)  Make sure you back out from a movie all the way to the main Emby menu, preferably to the FireTV Main menu.