Emby 3.0.5913.0 - Fails to play media

[kemby 0]

Team,

 

I have just updated Emby to the most recent version 3.0.5913.0 and now I am unable to play any media. I am getting "there was an error playing the media" while opening recorded shows. For live TV I am getting "There was an error playing the video.Please ensure there is an open tuner available".

 

Please note that the previous versions worked just fine. I have restarted the server (physical box and emby server) multiple times with no success. I have also tried multiple browsers, Android/Windows applications but the end results is always the same.

 

Is there a way to roll back to the previous version?

 

Thanks!

[Pais 125]

I think we need a bit more information to help you. Please see How to Report a Problem.

 

Rolling back may or may not be possible depending upon the last version you used and any changes to the database made on your journey to 5913. If you feel that's the best way forward you can access old releases on GitHub: https://github.com/MediaBrowser/Emby/releases

[kemby 0]

Thanks. I have just taken  a look at the logs and I see errors while retrieving recorded show:

2016-04-12 16:59:30.8948 Error HttpClient: Error getting response from http://192.168.0.196:9197/dmr	*** Error Report ***	Version: 3.0.5913.0	Command line: C:\Users\w-vim\AppData\Roaming\Emby-Server\System\MediaBrowser.ServerApplication.exe	Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1	Processor count: 4	64-Bit OS: True	64-Bit Process: True	Program data path: C:\Users\w-vim\AppData\Roaming\Emby-Server	Application Path: C:\Users\w-vim\AppData\Roaming\Emby-Server\System\MediaBrowser.ServerApplication.exe	One or more errors occurred.	System.AggregateException	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)	   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)	   at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager.<SendAsyncInternal>d__1d.MoveNext()	InnerException: System.Net.WebException	The request was aborted: The request was canceled.	   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)	   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)	2016-04-12 16:59:30.8948 Error Dlna: Error creating PlayTo device.	*** Error Report ***	Version: 3.0.5913.0	Command line: C:\Users\w-vim\AppData\Roaming\Emby-Server\System\MediaBrowser.ServerApplication.exe	Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1	Processor count: 4	64-Bit OS: True	64-Bit Process: True	Program data path: C:\Users\w-vim\AppData\Roaming\Emby-Server	Application Path: C:\Users\w-vim\AppData\Roaming\Emby-Server\System\MediaBrowser.ServerApplication.exe	One or more errors occurred.	MediaBrowser.Model.Net.HttpException	   at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager.<SendAsyncInternal>d__1d.MoveNext()	--- End of stack trace from previous location where exception was thrown ---	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)	   at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager.<SendAsync>d__7.MoveNext()	--- End of stack trace from previous location where exception was thrown ---	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)	   at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager.<Get>d__2.MoveNext()	--- End of stack trace from previous location where exception was thrown ---	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)	   at MediaBrowser.Dlna.PlayTo.SsdpHttpClient.<GetDataAsync>d__a.MoveNext()	--- End of stack trace from previous location where exception was thrown ---	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)	   at MediaBrowser.Dlna.PlayTo.Device.<CreateuPnpDeviceAsync>d__cc.MoveNext()	--- End of stack trace from previous location where exception was thrown ---	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)	   at MediaBrowser.Dlna.PlayTo.PlayToManager.<_deviceDiscovery_DeviceDiscovered>d__7.MoveNext()	InnerException: System.AggregateException	One or more errors occurred.	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)	   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)	   at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager.<SendAsyncInternal>d__1d.MoveNext()	InnerException: System.Net.WebException	The request was aborted: The request was canceled.	   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)	   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)

I have a lot of errors trying to play live media. Please let me know if you need it and I will PM the log.

 

Thanks.

[Luke 42085]

Please follow the instructions in the above how to report a problem link, thanks.

[tmoyn 0]

Hi, sorry to jump into this thread, but I am having the same issue too.

 

Did this issue get solved for 'kemby'?

 

I installed a new version of Emby over this past weekend.  It worked fine yesterday but today every file has the red "Offline" label on it... 

 

and then when I try to play a video I get the following... 

 

 

Can someone please help?  What information do I need to send you to help?  Should I start a new thread?

 

Thanks

[ebr 16190]

If it says it is offline that means the system could not access it on the last library scan.

 

Run a library scan.  If they still say offline, then investigate your log to see why the system can no longer see your media.