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Broken images, how to redownload? (IPAD)


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Posted (edited)

Hi,

 

8f76d9d97e68cbc1109c3fb55a95308e.jpg

 

As you can see on the picture above, my widescreen picture of supernatural is broken.

 

Even if I have the option to save metadata into Media folders checked, I can't find it there. I was thinking about delete it to force server to Download again the broken picture...

 

I tried to do the full refresh at tv shows level but didn't help... So what i'm supposed to do now?

 

 

Sent from my iPad using Tapatalk

Edited by jscoys
Happy2Play
Posted

Does it appear that way in the web client? 

Posted

Waw i'm impressed! You ask the right question!

 

Indeed in the web client the picture is well displayed. Do you know what's happening?

Deathsquirrel
Posted (edited)

If the problem is client specific you may want to post in that client forum.  That said, this is a cache problem and it's my understanding that the IOS client UI is really just the browser app.  Try clearing your safari cache?

Edited by Deathsquirrel
Happy2Play
Posted (edited)

Best guess maybe memory limits of device mention here.  Or cache.  What client is that? 

Edited by Happy2Play
Posted

Ios and indeed only on my iPad, fine on my iPhone... Will try to uninstall/install the app

 

 

Sent from my iPhone using Tapatalk

Posted

Excellent! Reinstalling the app solved my problem! Thx @@Happy2Play!

 

bd4c3fde503e7e53f36d256f9860ac89.jpg

 

 

Sent from my iPad using Tapatalk

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