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Emby pulls incorrect/out of date metadata on first attempt


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Posted

If a movie gets added to my collection, by way of the scheduled library scan, when I look at it's details information like the community rating, it's out of date or incorrect. If I hit refresh, then the information gets updated to correct current info.

 

For example, today I added the movie Brave to my collection. It has never been in my collection before. It was added by me triggering the library scan, and when looking at the information page the community rating was at 6.5. After I hit refresh, it was updated to the correct 7.2.

 

I just looked all 20 of my most recently added movies. All of them have an incorrect community rating, that is only corrected after manually hitting refresh for each one.

 

Why is Emby pulling incorrect information every time when it's grabbing the metadata for the first time?

Posted

Are you sure the items you added didn't already have metadata with them?

 

How were they added?

Posted

These items never existed in Emby before.

 

Like I said, the normal "Scan media library" task added them.

Posted

That's not what he asked :) Did another program create an nfo, or was there already one attached to the file you downloaded? If yes then this is where the metadata came from.

Posted

Yes, by "how were they added" I mean the actual movies in the file system.

 

Did you rip them yourself from a disc or did some other program download them from [ahem] somewhere and potentially also bring an nfo file with it...

Posted (edited)

There isn't any foreign information/nfo. I remux all my movies by hand with eac3to/mkvmerge. Anytime I add a movie, I create a new folder in the movies folder (movies library pointing to this folder) with the title and release year, then copy the .mkv and nothing else into it.

Edited by Xorp
Posted

It's definitely happening for every new movie added. I created a folder called "Ip Man 3 (2015)" and put "Ip Man 3 (2015).mkv" and nothing else in it.

 

nfo upon being detected for the first time by the library scan (5.5 rating): http://pastebin.com/59eb7afw

nfo after refresh on info page (7.6 rating and more info): http://pastebin.com/W7kejuLz

Posted

it's not a question of new vs. old. 5.5 is the rating on tmdb, 7.6 is the rating on omdb. so that means for some reason the initial omdb lookup didn't produce anything, but then the second time it did.

Happy2Play
Posted

As Luke said - Metadata Source Viewer

56f45d709ceec_viewer.jpg

Posted (edited)

it's not a question of new vs. old. 5.5 is the rating on tmdb, 7.6 is the rating on omdb. so that means for some reason the initial omdb lookup didn't produce anything, but then the second time it did.

Ok it's starting to make sense now. It also said the movie was GB-12 before the refresh, and PG-13 after the refresh. Thing is I have OMDB with higher priority in the Metadata services. I wish it would use all the OMDB's info the first time.

Edited by Xorp
Posted

It does, there must just been some kind of failure the first time around.

Posted

It does, there must just been some kind of failure the first time around.

If it consistently fails the first time, everytime, then I'd consider it a bug. The last 50 movies I added had to be manually refreshed.

  • 10 months later...
Posted

Is there some new issue with getting the OMDb rating? Since updating to Emby 3.1.5 the film rating has been stuck at the TMDB rating and not taking the OMDB rating after a metadata refresh. As mentioned in post #10, I STILL have to do a manual refresh to every new movie because it STILL prefers the TMDB info during the first-time detection, even though OMDB STILL has higher preference in my metadata settings. I even tried disabling TMDB metadata, and doing a refresh with OMDB as my only provider, but recently added stuff is still stuck at the TMDB rating.

 

There are no OMDB Api errors in the logs.

Happy2Play
Posted

Is there some new issue with getting the OMDb rating? Since updating to Emby 3.1.5 the film rating has been stuck at the TMDB rating and not taking the OMDB rating after a metadata refresh. As mentioned in post #10, I STILL have to do a manual refresh to every new movie because it STILL prefers the TMDB info during the first-time detection, even though OMDB STILL has higher preference in my metadata settings. I even tried disabling TMDB metadata, and doing a refresh with OMDB as my only provider, but recently added stuff is still stuck at the TMDB rating.

 

There are no OMDB Api errors in the logs.

How about a specific example.

Posted

How about a specific example.

I added the magnificent film "The Room (2003)" to my movies folder directory. Had both metadata downloaders OMDB and TMDB enabled. A media library scan added the film to my movies library with a rating of 4.5, the TMDB rating. Prior to 3.1.5 doing a refresh (both ways), would change the rating to the OMDB rating of 3.5. Since 3.1.5, the rating stays at 4.5 after a refresh.

Happy2Play
Posted

Was just go to say what Luke already posted, and your log would have said the same.

The remote server returned an error: (503) Server Unavailable.

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