no premium supporter since "yesterday"?

[Schimi 26]

HI,

 

since yesterday ( maybe eralier, but i noticed it yesterday) emby says that my key is invalid,....

 

I had a lifetime membership for a "couple of years" and i´m sure that i only uninstalled the Trailers Plugin (3-4 days ago) and then nothing has changed.

server-63593550581.txt

[Schimi 26]

i tried to use the "Forgot key" function.... but it looks like the page would be reloaded and no key would be send to my email adress

Edited March 14, 2016 by Schimi

[Luke 42083]

i tried to use the "Forgot key" function.... but it looks like the page would be reloaded and no key would be send to my email adress

 

Hi, if you want to grab the beta server from the website, this issue is resolved there. Thanks.

[Schimi 26]

Hi, if you want to grab the beta server from the website, this issue is resolved there. Thanks.

 

ok, i check this out in ca. 30min and give feedback

[Schimi 26]

ok, it still happen....

 

i can´t use the "Forgot Key" future, too

 

 

server-63593578341.txt

[Luke 42083]

Ok, maybe the fix missed the last beta build. In any case, I have reproduced and resolved the issue, so it will be in the next beta.

[Schimi 26]

ok do you know when the next build would be aviable? Because my wife can´t use Emby Theater so long ;-) (always the get premium message)

[ebr 16187]

The issue Luke has fixed is not going to solve your problem I'm afraid.  He's fixed the ability to have your key mailed to you. However, I don't think this is your real problem.

 

Your problem is that your server cannot reach ours.  It is timing out.

 

Be sure a firewall, router, proxy or something else isn't blocking our access out to the internet.

[Schimi 26]

ok, i don´t know why... but if i disabled ipv6 it works fine now....

 

the foult is on my side and now i can investigate why :-)