Frustrated with Emby on my Fire Stick...Server Doesnt Show

[sosathecasanova 0]

Hello. My screen does not go to my server it keep showing this screen and its getting on my nerves. It works on my laptop but on my Samsung Smart TV as well as my Amazon Fire Stick it does not work. 

 

When I enter the server in manually.Emby freezes as well.  

 

[Luke 42077]

Hi, have you checked the app's settings where you can configure your auto-login preferences?

[sosathecasanova 0]

Hi, have you checked the app's settings where you can configure your auto-login preferences?

 

Yes I have and its still does this. Remember this is on the Firestick. 

 

Should I factory reset the Firestick? 

[ebr 16169]

Are you saying that that user screen is not from your server?

[sosathecasanova 0]

Are you saying that that user screen is not from your server?

 

This is not my server. I was invited. I am able to login and go in on my laptop but not my FireTV.plenty of other users have made this very same post about this happening with Emby as well. 

[TheRockwell 0]

Yea, this is the exact issue i'm having as well. Works on everything but my FireTV. Even when I sign in with the Emby connect pin.

 

This is not my server. I was invited. I am able to login and go in on my laptop but not my FireTV.plenty of other users have made this very same post about this happening with Emby as well. 

[TheRockwell 0]

Should've scanned the topics more because i see a lot of other users are having the same Fire TV issue as the picture in the OP post.

 

Safe to say, the problem is in-house with Emby and the latest FireTV build just doesn't want to play nice. 

 

Ebr, is the beta program you've mentioned in similar threads open? Or will Emby be doing some in-house upgrades to the FireTV app anytime soon?

[ebr 16169]

I have not yet been able to duplicate this problem in order to fix it but I am working on it.

 

It is some sort of failure to connect to the defined user on the remote server that the app is not handling well.

 

Are you able to get in using the manual entry method?

[ebr 16169]

Guys - a new beta is on its way up (1.1.60).

 

When you get it, if it still exhibits the same problem, there should be a "Send Logs" button on that user selection screen you are ending up at.  Please press that and send me a log and then maybe I can see what situation is not being handled properly.

 

Thanks very much.

[TheRockwell 0]

I have not yet been able to duplicate this problem in order to fix it but I am working on it.

 

It is some sort of failure to connect to the defined user on the remote server that the app is not handling well.

 

Are you able to get in using the manual entry method?

 

Nope, it's telling me that my login credentials are invalid, when i know they're accurately entered.

 

How does one get the beta you mentioned above?

[ebr 16169]

Nope, it's telling me that my login credentials are invalid, when i know they're accurately entered.

 

How does one get the beta you mentioned above?

 

You would need to PM me the email address on the Amazon account for the device - but first, be sure you haven't opted out of Amazon Marketing communications.

[ebr 16169]

Guys - a new beta is on its way up (1.1.60).

 

When you get it, if it still exhibits the same problem, there should be a "Send Logs" button on that user selection screen you are ending up at.  Please press that and send me a log and then maybe I can see what situation is not being handled properly.

 

Thanks very much.

 

Anyone...?

[ebr 16169]

Beulher...?

[ebr 16169]

Spicoli maybe....?

[ebr 16169]

I still need someone to send me a log of this problem.

 

@@TheRockwell are you able to send the log now...?