Morphy 3 Posted February 21, 2016 Posted February 21, 2016 My Emby library has reset the watched status for a ton of my TV shows, not best pleased. How has this happened and is there any way to restore it?
Luke 42079 Posted February 21, 2016 Posted February 21, 2016 So the library wasn't lost, just the watched status? Was this all tv shows or just some of them? Please provide the server log: http://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks.
ebr 16184 Posted February 22, 2016 Posted February 22, 2016 If you have any external programs like Kodi or Sonarr or another metadata fetcher, be sure they did not modify your metadata.
Sammy 790 Posted February 22, 2016 Posted February 22, 2016 (edited) I am reporting the same thing here. I have other metadata fetchers but this has never happened before. This occurred simultaneously with the slow library scan after 3.0.5882 but now I'm on 3.0.5884. I'll log in elsewhere than work an grab a log.. Edited February 22, 2016 by Sammy
Sammy 790 Posted February 22, 2016 Posted February 22, 2016 Here's the latest log. Note, I upgraded to 3.0.5885.. 20160222Log.txt
Luke 42079 Posted February 22, 2016 Posted February 22, 2016 Unfortunately new logs don't really tell us much as we're dealing with something that happened in the past. As Ebr pointed out we've seen issues when other programs update nfo files and this is most likely the cause, but the only way to know for sure is to capture the incident closer to the time that it happens.
Sammy 790 Posted February 22, 2016 Posted February 22, 2016 Unfortunately new logs don't really tell us much as we're dealing with something that happened in the past. As Ebr pointed out we've seen issues when other programs update nfo files and this is most likely the cause, but the only way to know for sure is to capture the incident closer to the time that it happens. Shall I grab a log from a couple of days ago? A Sonarr log?
Luke 42079 Posted February 22, 2016 Posted February 22, 2016 A couple months ago an issue was filed with Sonarr saying that it wasn't preserving nfo watched data. This caused Emby to lose watch data anytime the nfo was updated. Unfortunately if this is what's happening, whether it from Sonarr or any other application, then there's nothing I can do about it. The only thing you can do is go in to metadata settings -> nfo, and disable syncing watched data to nfo, which of course will result in some feature loss.
Luke 42079 Posted February 22, 2016 Posted February 22, 2016 you can shut off sonarr writing nfo's altogether.
Morphy 3 Posted February 22, 2016 Author Posted February 22, 2016 Sorry haven't been able to investigate further but yea sonarr is related. I didn't realise Emby would read NFO files continuously, thought it would be on first import only. Will try to back through the logs when I have time.
Morphy 3 Posted February 23, 2016 Author Posted February 23, 2016 Ok just had a brief look at things as this the first time I've had and I've no idea when this happened as I haven't looked at my TV series library in a week or so and only noticed on Sunday. I pretty much upgrade as and when I get notified of an update so it may have been one of those, there's been a few recently. The problem I have now is which log to look at... If as you say this has something to do with Sonarr and nfo files, is it writing new nfo files for the series affected? This seems suspect to me as I've checked the modified date of the series affected and it seems they havent been touched in months. Additionally one of the series isn't even in Sonarr. My library has a lot of exported stuff from Kodi when I had the library on mysql. My kodi has been playing up a lot recently too so I did a fresh install of Jarvis and went to the Emby stable repo from the beta (I used this for Titan skin beta which may have been a cause of some issues I had). All this may be red herrings but I'm not sure Sonarr is to blame either unless its directly changing the database of emby and not the files.
Morphy 3 Posted February 23, 2016 Author Posted February 23, 2016 you can shut off sonarr writing nfo's altogether. I can't see a way to disable only nfo's, only shut of emby metadata all together.
ebr 16184 Posted February 24, 2016 Posted February 24, 2016 I can't see a way to disable only nfo's, only shut of emby metadata all together. That's what he meant. There is really no reason to have Sonarr attempt to create metadata for Emby since, Emby can do it itself.
Luke 42079 Posted February 24, 2016 Posted February 24, 2016 I can't see a way to disable only nfo's, only shut of emby metadata all together. Yea I'm not an expert on Sonarr's settings, sorry. All I can tell you is that when it overwrites the nfo it is not preserving the watched state. Therefore you need to try to find a way to configure it so that it doesn't do that.
Sammy 790 Posted February 24, 2016 Posted February 24, 2016 Certainly do not apologize for not knowing another application!! You produce a fine one here and it is much appreciated.. I suppose this started for me shortly after changing from SickBeard to Sonarr.. I thought I'd be adding data to that which Emby produces but I think it just borked it for me. I shut it completely off Sonarr now.
Morphy 3 Posted February 28, 2016 Author Posted February 28, 2016 Yea I'm not an expert on Sonarr's settings, sorry. All I can tell you is that when it overwrites the nfo it is not preserving the watched state. Therefore you need to try to find a way to configure it so that it doesn't do that. Yes, totally it's not down to you to know what other apps do. What I don't understand is why the NFO files of the shows affected haven't been modified. My only concern is if this reoccurs, its quite a serious issue.
Luke 42079 Posted February 28, 2016 Posted February 28, 2016 some programs will update the file timestamps so that they don't appear to have changed. that's all i can think of right now.
Morphy 3 Posted April 12, 2016 Author Posted April 12, 2016 Just to update this, I had to disable kodi metadata as well. Basically disable all metadata creation in sonarr.
Luke 42079 Posted April 12, 2016 Posted April 12, 2016 I think you could keep kodi metadata on but you need to enable it's watch state nfo features.
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